- Film History
- Film Collecting
- Skateboarding
- Snowboarding
- Biking
- Running
- Reading
- Writing
Colm Tompkins
Vancouver,BC
Summary
Motivated individual with experience in customer service, maintenance and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Closer
Spring Financial
03.2024 - Current
- Practiced persuasive sales pitches that communicated the benefits of products or services, resulting in more sales.
- Increased customer satisfaction rates by addressing concerns and providing solutions.
- Developed a strong understanding of industry trends
- Streamlined the sales process for a faster result and higher closing rate
Shipping/Receiving
William F White
01.2023 - 02.2024
- Provided exceptional customer service by addressing inquiries in an organized manor about shipment statuses, delays, or special handling requirements.
- Always maintaining a safe and organized work environment, minimizing workplace injuries.
- Optimized storage space utilization by putting effective warehouse layout strategies in place.
Photographer
Artona
07.2023 - 12.2023
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Planned and prepared for on-location and studio shoots.
Server
Steamworks Brewing
03.2022 - 07.2022
- Served food and beverages with focused attention to customer needs.
- Worked with POS system, manage bills, handled complimentary items.
- Maintained a clean and orderly dining area for premium guest experience.
- Trained new hires, and provided guidance on restaurant standards and best practices.
Instrument Technician
Quest Musique
04.2021 - 10.2021
- Interpreted equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
- Performed repair procedures on damaged instruments and sourced replacements from approved vendors.
- Ensured safety compliance by maintaining accurate records of instrument inspections, repairs, and calibrations.
Skateboard,Snowboard,Bicycle Technician
Kings Royal Sports
05.2019 - 04.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
Certificate - Film Production
Vancouver Film School
Vancouver06-2022
High School Diploma -
St. Pauls High School
Winnipeg, MB06-2017
Skills
- Sales strategy development
- Objection handling
- Cold calling
- Customer service
- Time management
- Customer relationship building
- Interpersonal communication skills
- Team leader
- Freight management
- Pallet jack operation
- Microsoft Office
Accomplishments
- Taekwondo Black Belt
- Provincial Football Player U16 & U18 Level
- AAA Football Player (x2 Provincial Champion)
- Directed and Wrote 3 Short Films
- Promoted from a Sales Agent to a Sales Closer in 6 Months
Certification
- Google Ecommerce Certification
Interests
Timeline
Sales Closer
Spring Financial
03.2024 - Current
Photographer
Artona
07.2023 - 12.2023
Shipping/Receiving
William F White
01.2023 - 02.2024
Server
Steamworks Brewing
03.2022 - 07.2022
Instrument Technician
Quest Musique
04.2021 - 10.2021
Skateboard,Snowboard,Bicycle Technician
Kings Royal Sports
05.2019 - 04.2021
Certificate - Film Production
Vancouver Film School
High School Diploma -
St. Pauls High School
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