Collin Tran
San Jose,CA
Summary
Dedicated and hardworking professional with experience in fast-paced customer service environments. Skilled in communication, teamwork, and problem-solving while maintaining efficiency under pressure. Strong ability to create positive experiences for guests and collaborate effectively with team members.
Overview
3
3
years of professional experience
Work History
Shift Lead
Sizzling Lunch
Cupertino, CA
10.2024 - Current
- Greet and seat guests in a friendly and efficient manner.
- Deliver food and beverages promptly while ensuring quality and presentation.
- Process payments and handle cash/card transactions correctly.
- Thrived in a fast-paced, high-pressure environment while maintaining efficiency, accuracy, and excellent customer service during peak hours.
- Trained new employees on operational procedures, enhancing team efficiency and performance consistency.
Cashier/Server
Mama's Pho & Sandwiches
Stockton, CA
04.2023 - 08.2024
- Handled daily operations of the sandwich station, including prepping ingredients, maintaining cleanliness, and ensuring food safety standards.
- Provided excellent customer service by taking orders, answering questions about menu items, and offering recommendations based on customer preferences.
- Managed customer takeout orders and implemented an efficient order system.
Barista
T% Coffee + Tea
Stockton, CA
12.2022 - 02.2023
- Prepared over forty different varieties of bubble-tea drinks.
- Operated cash register to process payments from customers.
- Described menu items to customers and suggested products based on their personal preferences.
Education
Associate of Science - Public Health
De Anza College
Cupertino, CA05-2027
High School - undefined
Ronald E. Mcnair High School
Stockton, CA06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest service
- Team leadership
- Strong verbal and written communication
- Critical thinking
Timeline
Shift Lead
Sizzling Lunch
10.2024 - Current
Cashier/Server
Mama's Pho & Sandwiches
04.2023 - 08.2024
Barista
T% Coffee + Tea
12.2022 - 02.2023
High School - undefined
Ronald E. Mcnair High School
Associate of Science - Public Health
De Anza College