COLLEFAS MOT
Surrey,Canada
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2025
2025
years of professional experience
Work History
Stocks person
Shoppers Drug Mart
- Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
- Checked and pulled defective or expired products from shelves.
- Answered customer questions and provided detailed product information.
Brand Ambassador
Be Ultimate Sports
04.2019 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Barista Shift Supervisor
Railtown Catering
06.2021 - 06.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Brand Specialist
BE Ultimate
03.2023 - 08.2023
- Implemented innovative influencer marketing initiatives to expand reach and drive consumer interest.
- Managed creative projects from inception to completion, ensuring timely delivery and exceptional results.f
- Boosted customer engagement through social media management, content creation, and targeted promotions.
Shift Supervisor
Starbucks Coffee Company
01.2017 - 05.2019
- Maintained a clean and organized workspace for optimal productivity and safety
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
- Operated espresso machines and commercial coffee brewers to create beverages
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
- Controlled line and crowd with quick, efficient service
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Achieved results by working with staff to meet established targets
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Greeted customers entering store and responded promptly to customer needs
Cashier
Tim Horton's
01.2015 - 01.2017
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Deliverymen
Sun/Pro Newspapers
01.2010 - 01.2011
Education
FoodSafe -
Food Safe - SFU
Digital Arts - Media, and Design (Pending)
British Columbia Institute of Technology
01.2022
Graphics Design - (Pending)
Visual College Of Art & Design
01.2020
Highschool Completion -
Suillivan Heights Secondary
01.2015
Skills
- Workspace Organization
- Time Management
- Espresso Machine Operation
- Customer Service
- Conflict Resolution
- Crowd Control
- Employee Training
- Operational Oversight
- Leadership
- Problem Solving
- Warehouse Organization
- Shipping and Receiving
- Storage Organization
- Heavy Lifting
- Staff Training and Development
- Staff Management
Accomplishments
- World Ultimate Junior Championship (U20) Gold Medalist
- World Ultimate (U24) Ultimate Champion Bronze Medalist
- Team Canada Ultimate Frisbee
Websitesprofiles
www.instagram.com/colle_mot
Maininterests
Aspiring Graphic Designer looking to build experience within the field, whilst paying off college tuition fees.
Timeline
Brand Specialist
BE Ultimate
03.2023 - 08.2023
Barista Shift Supervisor
Railtown Catering
06.2021 - 06.2024
Brand Ambassador
Be Ultimate Sports
04.2019 - Current
Shift Supervisor
Starbucks Coffee Company
01.2017 - 05.2019
Cashier
Tim Horton's
01.2015 - 01.2017
Deliverymen
Sun/Pro Newspapers
01.2010 - 01.2011
Graphics Design - (Pending)
Visual College Of Art & Design
Highschool Completion -
Suillivan Heights Secondary
Stocks person
Shoppers Drug Mart
FoodSafe -
Food Safe - SFU
Digital Arts - Media, and Design (Pending)
British Columbia Institute of Technology
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