COLLEFAS MOT
Surrey,BC
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Stocks person
Shoppers Drug Mart
Barista
Shift Supervisor
07.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Storefront Supervisor
Starbucks Coffee Company
01.2017 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cashier
Tim Horton's
01.2015 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Deliverymen
Sun/Pro Newspapers
01.2010 - 01.2011
Education
FoodSafe
Food Safe
SFUDigital Arts, Media, and Design (Pending) -
British Columbia Institute of Technology
01.2022
Graphics Design (Pending) -
Visual College Of Art & Design
01.2020
Highschool Completion -
Suillivan Heights Secondary
01.2015
Skills
- Warehouse Organization
- Shipping and receiving
- Storage Organization
- Heavy Lifting
- Staff Training and Development
- Staff Management
Websites
Maininterests
Aspiring Graphic Designer
looking to build experience
within the field, whilst paying off
college tuition fees.
Accomplishments
World Ultimate Junior Championship (U20) Gold Medalist
World Ultimate (U24) Ultimate Champion Bronze Medalist
Team Canada Ultimate Frisbee
Timeline
Barista
Shift Supervisor
07.2021 - Current
Storefront Supervisor
Starbucks Coffee Company
01.2017 - Current
Cashier
Tim Horton's
01.2015 - 01.2017
Deliverymen
Sun/Pro Newspapers
01.2010 - 01.2011
Stocks person
Shoppers Drug Mart
FoodSafe
Food Safe
Digital Arts, Media, and Design (Pending) -
British Columbia Institute of Technology
Graphics Design (Pending) -
Visual College Of Art & Design
Highschool Completion -
Suillivan Heights Secondary