Summary
Overview
Work History
Education
Skills
Websites
Maininterests
Accomplishments
Timeline
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COLLEFAS MOT

Surrey,BC

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

14
14
years of professional experience

Work History

Stocks person

Shoppers Drug Mart

Barista

Shift Supervisor
07.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Storefront Supervisor

Starbucks Coffee Company
01.2017 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Cashier

Tim Horton's
01.2015 - 01.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Deliverymen

Sun/Pro Newspapers
01.2010 - 01.2011

Education

FoodSafe

Food Safe
SFU

Digital Arts, Media, and Design (Pending) -

British Columbia Institute of Technology
01.2022

Graphics Design (Pending) -

Visual College Of Art & Design
01.2020

Highschool Completion -

Suillivan Heights Secondary
01.2015

Skills

  • Warehouse Organization
  • Shipping and receiving
  • Storage Organization
  • Heavy Lifting
  • Staff Training and Development
  • Staff Management

Websites

Maininterests

Aspiring Graphic Designer looking to build experience within the field, whilst paying off college tuition fees.

Accomplishments

    World Ultimate Junior Championship (U20) Gold Medalist

    World Ultimate (U24) Ultimate Champion Bronze Medalist

    Team Canada Ultimate Frisbee

Timeline

Barista

Shift Supervisor
07.2021 - Current

Storefront Supervisor

Starbucks Coffee Company
01.2017 - Current

Cashier

Tim Horton's
01.2015 - 01.2017

Deliverymen

Sun/Pro Newspapers
01.2010 - 01.2011

Stocks person

Shoppers Drug Mart

FoodSafe

Food Safe

Digital Arts, Media, and Design (Pending) -

British Columbia Institute of Technology

Graphics Design (Pending) -

Visual College Of Art & Design

Highschool Completion -

Suillivan Heights Secondary

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COLLEFAS MOT