Colleen Sotelo
Modesto
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly organized Baker with many years of experience in locally-owned specialty bakery. Cake decorating and personalization expertise.
Results-driven real estate professional with proven track record in property transactions and client satisfaction. Adept at market analysis, negotiation, and sales strategy, consistently delivering optimal outcomes. Strong team collaborator known for adaptability and reliability, ensuring seamless operations and client experiences. Highly skilled in communication, marketing, and client relationship management.
Overview
37
37
years of professional experience
Work History
Realtor
HomeSmart PV and Associates
01.2025 - Current
- Negotiate successful real estate transactions, ensuring client satisfaction and compliance with regulations.
- Develop comprehensive market analyses to guide clients in property investment decisions.
- Coordinate property showings and open houses, enhancing visibility and client engagement.
- Manage client relationships, providing expert advice on market trends and property values.
Server
Gusto's Italiano
04.2023 - 11.2025
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed order accuracy and efficiency to enhance kitchen communication and service speed.
- Trained new staff on restaurant protocols and best practices for service excellence.
- Developed menu knowledge to effectively recommend dishes and upsell specials to guests.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Resolved customer complaints professionally, enhancing guest satisfaction and loyalty.
Realtor
Berkshire Hathaway Drysdale Properties
09.2019 - 01.2025
- Oversaw real estate transactions from initiation through to successful closing.
- Organized and coordinated home viewings for prospective buyers.
- Facilitated preparation of essential forms for real estate transactions, including contracts, deeds, closing statements, and leases.
- Guided clients through property buying and selling processes, ensuring informed decisions.
- Negotiated favorable terms on behalf of clients, maximizing value in transactions.
Baker/Cook
Dragonfly Tea Room
10.2022 - 04.2023
- Developed and refined recipes to enhance product quality and flavor profiles.
- Supervised daily baking operations, ensuring consistency and adherence to safety standards.
- Trained and mentored junior bakers in techniques, equipment operation, and inventory management.
- Implemented process improvements that increased efficiency in production workflows.
- Managed inventory levels to minimize waste while ensuring availability of ingredients.
- Complied with health and safety codes to protect staff and customers.
Nutrition Services Assistant
Modesto City Schools
04.2014 - 08.2021
- Minimized spoilage risks by rotating stock according to first-in-first-out processes.
- Assembled prepared food on trays for students with regular and modified diets.
- Helped kitchen staff by preparing items such as salads and desserts in advance.
Baker/Finisher/Assistant Manager
Katrina Roselle, Pastries and Desserts
05.1995 - 05.1999
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Communicated with vendors for efficient delivery of wholesale orders.
Server
Espanas Mexican Restaurant
09.1988 - 05.1994
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleared table and bussed dishes to allow for quick setups.
Education
Baking And Pastry Certificate - Baking And Pastry Arts
California Culinary Academy
San Francisco, CA03.1995
High School Diploma -
Los Banos High School
Los Banos, CA05.1989
Skills
- Sanitation and Cleanliness
- Opening and Closing Duties
- Weights and Measures
- Attention to Detail
- Ingredients Measurement
- Cake and Pastry Decoration
- Supply Ordering
- Client relations
- Contract negotiation
- Strong negotiation skills
- Comparative market analysis
Timeline
Realtor
HomeSmart PV and Associates
01.2025 - Current
Server
Gusto's Italiano
04.2023 - 11.2025
Baker/Cook
Dragonfly Tea Room
10.2022 - 04.2023
Realtor
Berkshire Hathaway Drysdale Properties
09.2019 - 01.2025
Nutrition Services Assistant
Modesto City Schools
04.2014 - 08.2021
Baker/Finisher/Assistant Manager
Katrina Roselle, Pastries and Desserts
05.1995 - 05.1999
Server
Espanas Mexican Restaurant
09.1988 - 05.1994
High School Diploma -
Los Banos High School
Baking And Pastry Certificate - Baking And Pastry Arts
California Culinary Academy
Education and Training
Real Estate License earned 2019