Colin Marchand
Beaconsfield,Quebec
Summary
An ambitious, collaborative, dependable, and adaptable team player who fosters a productive and positive work environment. Proficient in microsoft office, computer software programs, as well as having an extensive understanding of customer service. Consistently goes above and beyond and constantly exceeds expectations.
Overview
5
5
years of professional experience
Work History
Kitchen Crew Trainer
McDonald's Restaurant
03.2018 - 02.2019
- Promotion to crew trainer within 6 months.
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Warehouse Clerk
Canadian Tire
11.2019 - 01.2020
- Utilized warehouse equipment to safely load and unload pallets and containers.
- Demonstrated exceptional customer service for customers having difficulty finding products.
Bag Shop
Summerlea Golf & Country Club
04.2020 - 05.2021
- Responsibilities included opening shifts. Preparing golf bags in advance, verifying and approving schedule's of tee times.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided exceptional customer service, made certain that the needs of club member's were consistently met.
Packing and Shipping Clerk
Planterra
04.2021 - Current
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Provided and engaged in plant installation services across various companies located in Montreal, QC.
Education
High School Diploma -
Beaconsfield High School
Beaconsfield, QC06.2018
Diploma/DEC - Applied Social Sciences And Humanities
John Abbott College
Sainte-Anne-de-Bellevue, QC05.2021
Bachelor of Arts - Major in Human Relations
Concordia University
Montreal, QC05.2024
Skills
- Very proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook)
- Dependable, Reliable, Organized, Meticulous
- Excellent communication skills (both oral and written)
- Completely bilingual (fluent in english and french, written and oral)
- Hard working, constantly maintains a positive attitude
- Extremely adaptable in various professional settings
Hobbies/Interests:
- Proficient in Piano (2021- Current)
Timeline
Packing and Shipping Clerk
Planterra
04.2021 - Current
Bag Shop
Summerlea Golf & Country Club
04.2020 - 05.2021
Warehouse Clerk
Canadian Tire
11.2019 - 01.2020
Kitchen Crew Trainer
McDonald's Restaurant
03.2018 - 02.2019
High School Diploma -
Beaconsfield High School
Diploma/DEC - Applied Social Sciences And Humanities
John Abbott College
Bachelor of Arts - Major in Human Relations
Concordia University
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