David Rogers
Nepean,ON
Summary
Proven leader and efficient Kitchen Crew Trainer at McDonald's, adept in enhancing team productivity and customer satisfaction through expert communication and motivational strategies. Excelled in reducing food waste and improving service quality, backed by strong skills in organization and active listening. Achieved significant improvements in training effectiveness and team cohesion.
Overview
5
5
years of professional experience
Work History
Kitchen Crew Trainer
McDonalds
09.2016 - 12.2021
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
- Organized and participated in team-building activities, fostering camaraderie among kitchen crew members and strengthening overall team dynamics.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided coaching and mentoring to employees.
- Mentored new hires, providing hands-on training in cooking techniques, recipe execution, and sanitation procedures.
Education
Advanced Diploma - Accounting
Algonquin College
Ottawa, ON06.2024
Skills
- Sanitation protocols
- Food safety knowledge
- Punctuality
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Customer Service
- Data Entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office Suite
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Kitchen Crew Trainer
McDonalds
09.2016 - 12.2021
Advanced Diploma - Accounting
Algonquin College
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