Colin Grant
Coniston,ON
Summary
Results-driven Sales and Customer Relationship Manager with extensive knowledge of vehicle systems, and experience translating complex technical information into actionable insights for clients. Known for increasing customer satisfaction and driving sales growth through strategic relationship management and effective communication. Seeking to leverage expertise to enhance customer experiences while growing my career.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VP of Sales
Aelius LED
Falconbridge, Ontario
06.2020 - Current
- Maintain an in-depth knowledge of products, services, policies, and procedures to resolve customer issues swiftly, using innovative solutions and effective communication.
- Perform regular follow-up calls to check on customer satisfaction levels, and update customer information in the CRM.
- Exceeded $1M in annual sales by developing strong, trusted client relationships through proficient sales methods.
- Negotiate contracts and train distribution and sales centers with educational content on industry trends and products, leading to an increase in global sales.
- Manage logistics, inventory, and cross-department collaboration to optimize order delivery times, reduce operational costs, maintain JIT inventory, and execute purchase orders for drop shipments, ensuring seamless operations across marketing, logistics, and finance teams.
Engineering Technician
Explotech Engineering Ltd.
Sudbury, Ontario
04.2011 - 05.2020
- Engaged directly with property owners regarding concerns about blasting and construction, and conducted pre-construction inspections when necessary.
- Conducted quality control checks to ensure adherence to municipal and provincial regulations by blasting contractors.
- Deployed equipment for the remote tracking of ground vibration and air overpressure in construction zones.
Estimator/Technician
Fraser Drill Blast Management
Lively, Ontario
07.2018 - 02.2020
- Prepared proposals and presentations to secure new business opportunities.
- Read through RFQ documents and drawings to determine the scope of work, and produce quotations for clients accordingly.
- Analyzed previous and ongoing projects to ensure appropriate metrics are being applied to future costing and quotes.
- Conducted GNSS surveys and Remotely Piloted Aircraft surveys of blast areas, and produced volume reports in AutoCAD.
Education
Advanced Diploma - Energy Systems Technology
Cambrian College
Greater Sudbury, ON04-2015
Skills
- Customer Relationship Management
- Inventory Management
- Sales Process Optimization
- Vendor Relationship Management
- Vehicle Maintenance and Repairs
- Troubleshooting
- Price quoting
- Excellent Communication Techniques
Certification
- Class G driver’s license with clean driving record
- WHMIS and SDS
- Traffic Control Persons for Construction
- Transport Canada Pilot Certificate, Basic Operations – Small Remotely Piloted Aircraft System
- Accessibility for Ontarians with Disabilities Act
- Class 5 Forklift Safety
References
References available upon request.
Timeline
VP of Sales
Aelius LED
06.2020 - Current
Estimator/Technician
Fraser Drill Blast Management
07.2018 - 02.2020
Engineering Technician
Explotech Engineering Ltd.
04.2011 - 05.2020
- Class G driver’s license with clean driving record
- WHMIS and SDS
- Traffic Control Persons for Construction
- Transport Canada Pilot Certificate, Basic Operations – Small Remotely Piloted Aircraft System
- Accessibility for Ontarians with Disabilities Act
- Class 5 Forklift Safety
Advanced Diploma - Energy Systems Technology
Cambrian College
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