Karen Clayton-Babb
BELLEVILLE,ON
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
Work History
Chief Nurse Practitioner/Clinic Director
Belleville Nurse Practitioner-Led Clinic
07.2014 - Current
- Performed dual role as a Clinician and an Administrator
- Assumed the role of primary care provider for 500 patients
- Created annual operating plans as required by the funding body for the organization
- Performed the role of a Board Director for the organization
- Established partnerships with interdisciplinary teams to ensure comprehensive treatment plans for complex patients.
- Contributed to organizational strategic planning by providing insight into healthcare care trends and identifying opportunities for growth within the department.
- Advocated for patients and their families, ensuring their needs were met and concerns addressed promptly.
- Implemented innovative strategies to reduce wait times for access to care resulting in improved patient outcomes.
- Conducted ongoing performance evaluations for staff members, identifying areas for improvement and providing constructive feedback to enhance overall team effectiveness.
- Streamlined processes to improve efficiency in daily operations
- Promoted a culture of open communication among staff members which resulted in better teamwork across the organization.
- Fostered strong relationships with all healthcare professionals for optimal collaboration and patient care coordination.
- Managed department budget effectively, reducing costs while maintaining high-quality patient care standards.
- Spearheaded community outreach initiatives geared towards raising awareness about health promotion and preventive care measures.
- Mentored junior staff, fostering professional growth and clinical competence within the team.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Primary Care Nurse Manager
Cayman Islands Health Services Authority
03.2005 - 07.2014
- Coordinated primary care services in the Cayman Islands
- Managed an interprofessional team of 30 professionals across six health centers
- Managed a budget of CI$15M per fiscal year
- Coordinated emergency medical services for the National Disaster Health Plan
- Managed complex caseloads consisting of patients with diverse health needs, demonstrating adaptability and expertise in various clinical settings.
- Maintained accurate documentation of patient encounters using electronic medical records systems, ensuring compliance with regulatory requirements and confidentiality standards.
- Streamlined clinic processes for increased efficiency, resulting in a more positive experience for both staff members and patients.
- Enhanced patient satisfaction through the development of strong rapport and effective communication skills.
- Provided preventive care services including screenings, physical examinations, and counseling on maintaining a healthy lifestyle.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Advance Practice Nurse: Women's Health
Cayman Islands Health Services Authority
10.2004 - 04.2005
- Provided perinatal care for women and babies across the island
- Ordered gestational ultrasound and routine lab investigations for antenatal care
- Prescribed medications in consultation with the OB/GYN to treat common conditions of pregnancy
- Assessed and counselled women about contraceptives and dispense the most appropriate method
- Performed pap smears and managed results appropriately
- Referred well women and pregnant women to the appropriated health service or specialist based on identified need.
- Increased patient engagement in their own healthcare by offering resources, information, and guidance on self-care techniques.
- Evaluated, implemented, and designed tailored health care plans specific to patient needs and concerns.
Education
Doctorate in Nursing Practice - Executive Leadership
Post University
Connecticut, USA05.2023
MSc- - International Primary Health Care
University of London
London, UK08.2012
Bachelors of Science - Nursing
McMaster University
Hamilton, ON08.2004
Primary Health Care Nurse Practitioner -
McMaster University
Hamilton, ON08.2004
Skills
- Effective Verbal and Written communication
- Time Management
- Staff mentoring and development
- Conflict Resolution
- Organizational Strategic Goals Development and Implementation
- Care planning
- Interdisciplinary Collaboration
- Team Development
Accomplishments
Accomplishments
- 1993 Awarded for maintaining Personal and Professional Conduct
- 2002 Established a Diabetes Clinic at the Cayman Islands Health Services
- 2006 Developed the protocol for contraceptives administration at the Cayman Islands Health Services
- 2007 Co-writer on the National Public Diabetes Education Program for the Cayman Islands
- 2009 Developed the National Immunization Plan for H1N1 Vaccination Program in the Cayman Islands
- 2011 Developed the pathway for prescription renewals in primary healthcare using the Continuous Quality Improvement model
- 2012 Conducted a Health Needs Assessment for Caymanian Men
- 2022 Quinte Health Board of Directors Values in Action Award
- 2022 The Marsh Stephens Community Health Leadership Award
- 2024 Chamber of Commerce (Belleville Chapter) Cornerstone Visionary Award
Conference Presentations
- 2013 Cayman Islands 3rd Women’s Health Conference: Physiological and Psychological Benefits of Sexual Health
- 2013 Cayman Islands 8th Annual International Conference, Presenter: Sexual Health in the Context of Sexual Diversity and Challenges in Men’s Health Care.
- 2016 Nurse Practitioner Association of Ontario: The Low Back Pain Pilot Program in Primary Care
- 2023 Nurse Practitioner Led Clinic Association: Proposal for satellite clinic and lessons learned
- 2024 International Council of Nurses Nurse Practitioner/ Advance Practice , Scotland: The Competency of an Interprofessional Team in a Nurse Practitioner Led Model of Care
References
REFERENCES
Available on Request
Timeline
Chief Nurse Practitioner/Clinic Director
Belleville Nurse Practitioner-Led Clinic
07.2014 - Current
Primary Care Nurse Manager
Cayman Islands Health Services Authority
03.2005 - 07.2014
Advance Practice Nurse: Women's Health
Cayman Islands Health Services Authority
10.2004 - 04.2005
Bachelors of Science - Nursing
McMaster University
Doctorate in Nursing Practice - Executive Leadership
Post University
MSc- - International Primary Health Care
University of London
Primary Health Care Nurse Practitioner -
McMaster University
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