Colin Birkhiem
Edmonton,Alberta
Summary
A knowledgeable customer service and retail professional with a solid background in retail operations, ensuring smooth day-to-day store operations, and inventory and warehouse management. I have a proven track record to drive sales, manage the warehouse and inventory, and deliver exceptional customer service. I have demonstrated my ability in communication, leadership, and teamwork skills, to help ensure high customer satisfaction and contribute to the success of any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Clerk
Liquor For Less
09.2022 - 10.2024
- Process register transactions, issue refunds and returns, as well as package store items
- Replenish floor merchandise, organize and stock shelves, racks, and bins, for optimal appearance
- Collaborate with supervisors to assist in the completion of assigned tasks, including overseeing store closure procedures
- Provide excellent customer service by answering questions, fulfilling requests, and offering assistance when needed
- Work independently and collaboratively to manage inventory and the store warehouse
Cast Member
Cineplex Cinemas and VIP
10.2018 - 09.2022
- Enhanced the guest experience by providing exceptional customer service and maintaining a positive attitude
- Prepare and sell merchandise, as well as process payments
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting
- Keep common areas clean and perform safety checks
- Assist with special events and promote loyalty programs
Education
No Degree - Political Science
University of The Fraser Valley
Abbotsford, BC10.2018
High School Diploma -
Yale Secondary
Abbotsford, BC06-2015
Skills
- Customer Service and Sales
- Computer and Microsoft Office Knowledge
- Teamwork and Collaboration
- Leadership
- Excellent Communication
- Inventory and Warehouse Management
- Dependable and Responsible
- Flexible and Adaptable
- Organization and Time Management
- Advanced POS Knowledge
Certification
- ProServe Certificate
Timeline
Store Clerk
Liquor For Less
09.2022 - 10.2024
Cast Member
Cineplex Cinemas and VIP
10.2018 - 09.2022
No Degree - Political Science
University of The Fraser Valley
High School Diploma -
Yale Secondary
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