Coleman Undershute
Edmonton,Canada
Summary
Dedicated with strong customer service skills, recognized for enhancing guest experiences and effectively managing cash transactions. Experienced in training staff and executing successful events.
Overview
4
4
years of professional experience
Work History
Bartender
edmonton riverboat
Edmonton, Alberta
06.2025 - Current
- Prepared and served beverages to guests on the Edmonton Riverboat.
- Managed inventory levels of liquor and supplies for efficient service.
- Trained new bartenders on recipes and service standards for consistency.
- Handled cash transactions accurately while operating the point-of-sale system.
- Executed drink specials during events to enhance guest experience on board.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server
edmonton riverboat
Edmonton, Alberta
05.2024 - 06.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in the setup and breakdown of dining areas before and after service.
- Maintained cleanliness of tables, utensils, and dining areas throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials.
Back Staff
Happy and Olive Back Staff
Edmonton, Canada
07.2023 - 09.2023
- Monitored and prepared food stock to ensure optimal inventory levels.
- Operated industrial dishwashers for efficient cleaning of all kitchenware.
- Scrubbed and sanitized dishes, pots, pans, and utensils to maintain hygiene standards.
Staff
Expo Center Entertainment
Edmonton, Canada
06.2023 - 08.2023
- Greeted visitors, answered questions, and directed them to the appropriate locations.
- Provided detailed information about available services and products.
- Assisted with setting up booths and displays before events began.
- Supervised ticketing staff, ensuring that customer service was of the highest quality.
- Resolved customer complaints in a timely manner.
- Assisted in setting up banquet tables and chairs for events.
Parking Enforcement
EXPO CENTER EDMONTON PARKING ENFORCEMENT
Edmonton, Canada
07.2022 - 08.2022
- My role at the expo center was to direct parking and use the debit machines during k days.
- Directed drivers to proper parking areas and enforced special parking restrictions.
- Patrolled parking areas and monitored car safety to prevent theft to the paying costumers.
Marketing Staff
IN STOCK FLOORING STREET LEVEL MARKETING
Edmonton, Canada
07.2021 - 08.2021
- Checked restrooms to refill products and perform light cleaning duties: emptying trash and restocking paper towel products.
- Spoke with patrons to make conversation, answer questions and directed the phone to the right person informed customers of in stock flooring of specials deals and promotions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Commerce - Business
Macewan University
Edmonton06-2029
High School Diploma -
St Francis Xavier
Edmonton, AB06-2025
Skills
- Operate debit machines
- Reliable team worker
- Excellent multitasker
- Comfortable standing for long time periods
- Neat, clean, and professional appearance
- Exceptional customer service
- Proven leader
- Engaging personality
- Customer service
- Team leadership
- Inventory management
- Event planning
- Sales strategies
- Cash handling
Timeline
Bartender
edmonton riverboat
06.2025 - Current
Server
edmonton riverboat
05.2024 - 06.2025
Back Staff
Happy and Olive Back Staff
07.2023 - 09.2023
Staff
Expo Center Entertainment
06.2023 - 08.2023
Parking Enforcement
EXPO CENTER EDMONTON PARKING ENFORCEMENT
07.2022 - 08.2022
Marketing Staff
IN STOCK FLOORING STREET LEVEL MARKETING
07.2021 - 08.2021
Bachelor of Commerce - Business
Macewan University
High School Diploma -
St Francis Xavier
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