Marino Santarelli
Calgary,AB
Summary
Responsible professional proudly promoting wide-ranging skill sets, including scheduling, renovation, project management, and working with a team.
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
27
27
years of professional experience
Work History
Project Manager Assistant
Direct Restoration
Calgary, AB
08.2022 - 08.2022
- XA and PSA (3 weeks of training)
- Supported managers by completing projects and problem resolution under tight schedule demands.
- Closely collaborated with project members to identify and quickly address problems.
- Maintained control of timelines to keep teams on task and achieve schedule targets.
- Reported on status for each project to appropriate stakeholders.
- Adjusted project plans to account for staffing change.
- Produced WIP reports, updating project manager on progress and roadblocks.
- Maintained open communication by presenting regular updates on project status to customers.
- Managed vendors needed to accomplish projects.
- Built work orders covering objectives, materials and staffing to meet schedules.
- Adhered to budget with effective planning.
Product Advisor
Charlesglen Toyota
Calgary, AB
04.2022 - 07.2022
- Put together contract documents, finalized sales.
- Helped customers discover Toyota products with enthusiastic and knowledgeable support.
- Assisted customers with selecting a vehicle, new or previously owned.
- Built and maintained productive relationships with new and existing customers.
- Demonstrated products to help customers try out offerings before making purchases.
- Promptly responded to inquiries and requests from prospective customers.
- Entered customer information into CRM computer database system.
Founder
4M Partners Ltd.
Calgary, AB
02.2016 - 03.2021
- As company owner I have purchased and completely gutted several inner-city bungalows inside and out.
- Transformed tired houses into well laid out, practical, modern, no corners cut, “brand new” home that shows quality, pride, and attention to detail in all respects.
- My responsibilities included: purchasing property, financing, budgeting, layout drawings, permits, working with engineers, meeting with, and receiving quotes from qualified trades, scheduling trades, measuring, and purchasing of materials, keeping an organized and safe worksite, accounts payable, and doing a great variety of jobs to keep costs down while considering timely project completion.
Founder
Lina’s Italian Market
Calgary, AB
03.1994 - 02.2016
- Responsible for sourcing and purchasing products for all departments, inventory control, receiving, warehousing, and merchandising.
- Customer service in all departments.
- Creating production standards as well as production targets.
- Training, scheduling, management and motivating of employees.
- Development client Relationships as well as staff.
- Expansion experience: After 7 years in our original 4000 square foot location into a new 9000 square foot location with 6M+ annual sales.
- Our growth: Was a result of creating high company standards of service, products, selection, image, and quality, thus always increasing our company profits, staff wages and benefits.
- By creating and implementing new ideas, systems, procedures, efficiencies, sales analysis, the budgeting of scheduled hours, and department sales-based bonuses, we were able to achieve always increasing financial results.
- Managing and helping of Trades: With 2 complete renovations from scratch, and ongoing changes over the years including framing, drywall, plumbing, electrical, HVAC, etc. as well as preventive Maintenance.
Education
Advanced High School Diploma -
St. Francis High School
Calgary, AB06.1989
Skills
- Microsoft: Excel, Word, and Outlook
- Highly organized with excellent time management
- Respectful and compassionate with good interpersonal skills
- Strong work ethic and extremely determined to achieve and improve
- Problem-solving skills
- Able to continually reprioritize
- Operate efficiently and creatively in fast-paced environments
- Skilled in working under pressure and adapting to new situations and challenges
- Able to determine areas of improvement and implement solutions
- Able to monitor performance of departments and specific products
- Find solutions and efficiencies between departments
- Satisfaction of clients, and staff to increase profits
- Troubleshooting computers, tills, debit machines, telephone, Wi-Fi, remote assistance
- Methodology improvements
- Able to create systems and put them into place
- Collaborative leadership
- Colleague collaborations
- Set good example of work ethic, and customer service
- Used to working with a variety of customer issues and requests
- Scheduling of 55 staff, while accommodating most of their requests
- Transferring of staff to better suited departments as needed
- Communicate well with staff to resolve issues work related, or other
- Improving staff performance through meetings, notices, and postings
- Experience working with teams assigning tasks to team members based on individual strengths
- Training of staff in various departments
- Disciplining and termination of staff when required
- Subcontractor management and relations
- Vendor selection
- Rectifying inspector deficiencies, decent knowledge of local government bylaws
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best way out is always through.
Robert Frost
Timeline
Project Manager Assistant
Direct Restoration
08.2022 - 08.2022
Product Advisor
Charlesglen Toyota
04.2022 - 07.2022
Founder
4M Partners Ltd.
02.2016 - 03.2021
Founder
Lina’s Italian Market
03.1994 - 02.2016
Advanced High School Diploma -
St. Francis High School
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