COLEEN FAYE B. LAZO
140 Carlton St., Toronto,Ontario
Summary
Compassionate PSW student with practical experience in patient care, hygiene support, and effective communication. Skilled in building positive relationships with patients and families, administering medication, documenting conditions, and collaborating with healthcare teams to provide optimal care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BARISTA - STARBUCKS
LOBLAW COMPANIES LIMITEDS
Toronto, Ontario
09.2023 - Current
- Monitored supply inventory levels, restocking as needed.
- Engaged with customers, offering personalized drink recommendations.
- Maintained adherence to departmental sanitation guidelines.
- Created diverse coffee beverages, such as espresso, cappuccino, and latte, following precise recipes.
SERVER
AMADEUS PATISSERIE
Toronto, Ontario
10.2024 - 12.2025
- Followed health and safety guidelines while preparing and serving food.
- Provided fast, courteous service and handled customer inquiries professionally.
- Assisted guests with menu options, took orders, and ensured satisfaction.
College Instructor
INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC
TUGUEGARAO CITY,, PHILIPPINES
01.2020 - 06.2022
- Designed engaging lesson plans and real-world projects to enhance student learning.
- Maintained a positive learning environment while using diverse teaching methods.
- Monitored educational outcomes while enhancing teaching strategies.
Travel Agent
ALL AMAZING AIR TRAVEL AND TOURS
Manila, Philippines
08.2019 - 11.2019
- Secured cost-effective airfare and hotel rates by leveraging supplier partnerships.
- Ensured all travel plans adhered to client requirements before departures.
- Delivered outstanding customer support, addressing challenges effectively.
Education
Diploma - Business Management
ANDERSON COLLEGE
Mississauga, ON10-2024
Bachelor of Science - TOURISM MANAGEMENT
INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC
PHILIPPINES06-2019
Graduate Certificate - PERSONAL SUPPORT WORKER
Academy of Learning Career College
Brampton, ONSkills
- Customer service
- Multitasking Proficiency
- Effective Time Management
- Attention to Detail
- Teamwork and Collaboration
- Problem Solving and Adaptability
- Empathy and Patience
Affiliations
- Volleyball
- Singing
- Dancing
Certification
- First Aid and CPR Certification
- Gentle Persuasive Awareness
- Food Handling Certificate
- Smartserve
Languages
English
Professional
References
References available upon request.
Timeline
SERVER
AMADEUS PATISSERIE
10.2024 - 12.2025
BARISTA - STARBUCKS
LOBLAW COMPANIES LIMITEDS
09.2023 - Current
College Instructor
INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC
01.2020 - 06.2022
Travel Agent
ALL AMAZING AIR TRAVEL AND TOURS
08.2019 - 11.2019
Diploma - Business Management
ANDERSON COLLEGE
Bachelor of Science - TOURISM MANAGEMENT
INTERNATIONAL SCHOOL OF ASIA AND THE PACIFIC
Graduate Certificate - PERSONAL SUPPORT WORKER
Academy of Learning Career College
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