Colby Malcolm
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Popeye's Supplements
05.2022 - 10.2023
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Car Salesman
Newmarket Mitsubishi
04.2021 - 11.2021
- Prepared purchased vehicles and completed final delivery checks.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed strong rapport with customers and created positive impression of business.
Cashier
Walmart
02.2019 - 04.2021
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Tallied cash drawer at beginning and end of each work shift.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
College Advanced Diploma - Sports Management
Humber College
Toronto, ON06.2025
Skills
- Verbal Communication
- Retail Loss Prevention
- Meeting Deadlines
- Presentations and Demonstrations
- Hospitality and Accommodation
- Effective Selling Techniques
- Speaking Clearly
- Strategic Selling
- Membership Promotion
Certification
- CPT - Certified Personal Trainer
Timeline
Sales Associate
Popeye's Supplements
05.2022 - 10.2023
Car Salesman
Newmarket Mitsubishi
04.2021 - 11.2021
Cashier
Walmart
02.2019 - 04.2021
College Advanced Diploma - Sports Management
Humber College
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