Cody Suveg
Nanaimo,BC
Summary
Reliable and Driven individual performing such duties as Sales and Service. Skilled in customer engagement, Hospitality and Professional. Known for remaining poised and calm in busy environments. High-energy Team Player possessing strong knowledge of Consumer Needs and exceptional customer service skills. Enthusiastic, friendly and personable demeanor with knack for organization and highly efficient nature focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands.
Overview
1
1
year of professional experience
Work History
Front Desk Associate
Dorchester Best Western Hotel
Nanaimo, BC
03.2019 - 09.2019
- Responded to inquiries and room requests made online, by phone or email.
- Set guest and group reservations and processed check-ins and check-outs.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Managed customer complaints and rectified issues to complete satisfaction.
Bartender Apprentice
Palace Hotel
Nanaimo, BC
04.2019 - 06.2019
- Followed health and sanitation practices to keep bar area clean and prevent spread of germs and microbes.
- Checked patron identification to prevent service of alcoholic beverages to underage clients.
- Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
- Stocked bar area with liquor, glasses and accessories to maintain proper inventory.
- Worked with management to plan and implement special events to boost customer numbers and profits.
Plumbing Assistant
Faucet Plumbing & Heating
Nanaimo, BC
10.2019 - 12.2019
- Arranged job site ahead of each shift, carrying all necessary parts and tools needed to complete work tasks.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Garnered valuable plumbing knowledge by working closely on job sites with the Foreman.
- Assisted the Trades Persons with the fitting of pipes after careful measuring and cutting.
Education
Some College (No Degree) - Trades Discovery
North Island College
Port Alberni, BCSkills
- Hospitality services
- Cash transactions
- Conflict management
- First Aid/CPR
- Inventory management
- Customer service
- Relationship development
- Team building
Timeline
Plumbing Assistant
Faucet Plumbing & Heating
10.2019 - 12.2019
Bartender Apprentice
Palace Hotel
04.2019 - 06.2019
Front Desk Associate
Dorchester Best Western Hotel
03.2019 - 09.2019
Some College (No Degree) - Trades Discovery
North Island College