Cody Elliott
Edmonton,AB
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
15
15
years of professional experience
Work History
Branch Manager
White Cap Supply
Edmonton, Alberta
08.2017 - Current
- Oversee sales and operations for the entire branch.
- Optimized warehouse to make it more operationally sound.
- Assess employee performance and develop improvement plans.
- Maintain friendly and professional customer interactions.
- Engage employees in business processes with positive motivational techniques.
- Implemented and trained team on new ERP system.
- Create a yearly budget for the branch.
- Work with inside sales team to optimize showroom and add to current product lines.
- Built relationships with customers and the community to establish long-term business growth.
- Conduct monthly safety walk-throughs of the branch.
- Coach employees in successful selling methods, and encourage cross-selling additional products and services.
- Promptly resolve all customer requests, questions, and complaints.
Large Project Account Manager
Acklands Grainger
Fort McMurray, Alberta
10.2016 - 08.2017
- Through visits to current and prospective customers, expanded business within a safety and industrial account base in order to meet targeted sales budgets.
- Promoted products and services to customers by making professional account presentations.
- Managed territory and customer records.
- Produced weekly call and pipeline reports.
- Built and maintained strong customer relations by providing an excellent level of customer service.
- Communicated regularly with branch staff in order to resolve customer issues.
- Maintained a high level of relevant product knowledge.
- Worked with vendors to promote new and innovative products to help the customer save time and money.
- Sold Keepstock services tailored to the customers' needs to create a seamless customer experience and to improve profitability for both parties.
General Manager
Fastenal
Fort McMurray, Alberta
01.2014 - 10.2016
- Oversaw all sales and day to day operations.
- Helped develop sales staff to effectively work with customers.
- Joint sales calls with the sales team to help uncover new opportunities.
- Attended meetings with customers to learn more about their business and present new and innovative ideas on how to save them time and money.
- Conducted sales forecasting, goal setting, and performance reporting for all accounts.
- Monitored market activity and quoted competitive pricing to maintain healthy profit margins.
- Negotiated prices, terms of sale, and service agreements.
- Organized joint sales calls with current customers and outside vendors.
- Trained employees on internal system supports and implementation plans.
- Worked closely with the National Accounts department to meet or exceed customer's expectations.
- Worked with the Vending team to help present the vending program to new and existing customers. Scheduling of vending implementations at the customer's job site.
- Oversaw all of the shipping, receiving, and billing for the branch.
- Worked with the District Manager to ensure profitable growth.
- Ensured safety at the workplace, as well as customer locations.
- Onboarding of new employees. Hiring, promoting, training, and development.
- Responsible for return on assets and always improving the bottom line.
General Manager
Fastenal
Calgary
09.2012 - 01.2014
Account Specialist
Fastenal
Calgary
05.2009 - 08.2012
- Consistently hit and exceeded sales goals.
- Managed the largest VMI in Western Canada.
- Identified and qualified new opportunities within the account to grow profitably.
- Organized joint sales calls with current customers and outside vendors.
Education
High School Diploma -
Henry Wise Wood
Calgary2006
Skills
- Knowledge of Lean Six Sigma Program
- Sales and contact reports
- Enthusiastic yet professional demeanor
- Sales forecasting
- High energy
- Quick learner
- Strategic Account Development
- Exceptional Customer Service
- Branch Operations Management
- Team Player
- Business Development
- Strong Interpersonal Skills
- Project Management
- Proven Track Record
- Performance Reviews
- Sales professional
Timeline
Branch Manager
White Cap Supply
08.2017 - Current
Large Project Account Manager
Acklands Grainger
10.2016 - 08.2017
General Manager
Fastenal
01.2014 - 10.2016
General Manager
Fastenal
09.2012 - 01.2014
Account Specialist
Fastenal
05.2009 - 08.2012
High School Diploma -
Henry Wise Wood
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