Cody Bebout

Vons Grocery Store

02.2023 - 09.2025

Processed transactions efficiently while maintaining high customer service standards.
Resolved customer inquiries and complaints to enhance overall shopping experience.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Organized and replenished grocery shelves to maintain optimal stock levels.
Assisted customers in locating products, enhancing overall shopping experience.
Trained new staff on safety protocols and proper stocking techniques.
Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Sustained a visually appealing store environment by adhering to company guidelines for merchandise presentation and signage placement.
Maintained effective team member communication.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.