Summary
Overview
Work History
Education
Skills
Timeline
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Spirit Arrants

Grass Valley

Summary

Dynamic professional with a proven track record at Safeway, excelling in customer satisfaction and efficient cash handling. Recognized for enhancing workflow through effective teamwork and problem-solving. Adept at training staff and optimizing operations, contributing to increased sales and a superior shopping experience. Reliable and adaptable, committed to delivering exceptional service.

Overview

16
16
years of professional experience

Work History

Multi Purpose Clerk

Safeway
05.2013 - 03.2025
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Elevated overall workflow efficiency via consistent communication between coworkers during all phases of task execution.
  • Assisted in training new employees on store procedures and policies for improved performance outcomes.
  • Streamlined order processing by organizing incoming shipments for easier searchability.
  • Optimized display layouts based on product popularity trends for enhanced visual appeal and faster inventory turnover rates.
  • Supported store operations by conducting price checks, merchandise returns, and processing exchanges as needed.
  • Contributed to increased sales through effective product promotion and upselling techniques.
  • Safeguarded company assets by adhering to loss prevention strategies and reporting suspicious activities promptly.
  • Collaborated with team members to complete daily tasks efficiently and effectively.
  • Expedited shipment unloading processes by utilizing equipment safely while adhering to company guidelines.
  • Participated in regular staff meetings to discuss operational improvements and share best practices with colleagues.
  • Maintained a clean and organized store environment for a pleasant shopping experience.
  • Handled customer inquiries with professionalism, directing them to appropriate departments when necessary.
  • Provided exceptional customer assistance, resolving issues promptly and professionally.

Motel Manger

Golden Chain Motel
03.2009 - 11.2011
  • Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
  • Improved guest satisfaction by implementing efficient check-in and check-out procedures.
  • Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
  • Managed daily operations for better customer service and increased revenue.

Education

High School Diploma -

Blackford Highschool
San Jose, CA

Skills

  • Strong organization
  • Customer satisfaction
  • Cash handling
  • Relationship building
  • Telephone etiquette
  • Verbal and writing communication
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication

Timeline

Multi Purpose Clerk

Safeway
05.2013 - 03.2025

Motel Manger

Golden Chain Motel
03.2009 - 11.2011

High School Diploma -

Blackford Highschool
Spirit Arrants