Summary
Work History
Education
Skills
Timeline
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Clayton Morgan

Brampton,ON

Summary

A highly motivated, vigilant and analytical team player with proficient communication, interpersonal, organizational, time management and problem-solving skills. Reliable and qualified. Instilled with a passion for safety, identifying clients, customers, needs and generating effective solutions; as exemplified in my professional development and work experience.

Work History

Director of Loss Prevention

Amazon
Mississauga, ON
2021 - 2025
  • Provide accurate and timely reports, including activity logs, incidents, reports and site assessment reports
  • Conduct periodic patrols of entire property and parking areas.
  • Analyzed incident reports, identifying trends to proactively address potential security issues.
  • Developed and implemented loss prevention strategies to reduce shrinkage across multiple departments.
  • Conducts investigation of all losses of property assets.
  • Collaborated with law enforcement on theft investigations, enhancing recovery rates of stolen merchandise.
  • Provides information to supervisors, management & loss prevention team weekly to keep all parties up to date with security & safety protocols.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property within the building.
  • Communicate with Human recourses and brings issues with employees to resolve.
  • Supervised security operations, ensuring compliance with Amazon's safety and security protocols.
  • Implemented access control measures, optimizing entry procedures for staff and visitors.
  • Managed team schedules to provide effective security coverage for building needs.

Property Services/Facility/Racetrack Manager

Woodbine Entertainment
Toronto, On
2019 - 2021
  • Attends weekly meetings to share information gathered throughout the week to communicate effectively with all staff.
  • Daily inspections of escalators and elevators completed to ensure all customers and staff in the building are safe.
  • Daily inspection and checklist of 10 different concession stands in the facility of Woodbine racetrack cleaned and maintained by 50 plus staff members lead by leadership of myself to keep all customers experience and stay a great one each time by ensuring the areas are spotless and kept safe.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Established team priorities, maintained schedules and monitored performance.
  • Promote all employees to provide excellent customer service.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Security Manager

Wal-Mart
Brampton, ON
2017 - 2019
  • Monitored security operations to ensure compliance with safety protocols and company policies.
  • Oversaw reporting processes, ensuring all incidents were logged accurately and timely for review.
  • Maintained a secure environment for staff, clients, and property with regular patrols and monitoring of surveillance systems.
  • Kept team compliant with security protocols and appearance standards.
  • Investigated incidents and wrote reports.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Trained staff on emergency response procedures and security measures.

Site Supervisor

Garda World Security
Toronto, On
2016 - 2017
  • Managed inventory of security equipment, ensuring availability and functionality at all times.
  • Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
  • Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
  • Provided onsite training to help develop employee skills.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Coordinated staff schedules to optimize coverage and response times across multiple sites.
  • Supervised daily security operations, ensuring compliance with safety protocols and client requirements.

Education

Diploma - Business Administration with an area of emphasis in Finance

University of Guelph-Humber
01-2016

Skills

  • Emergency First Aid and CPR Type C
  • Basic Microsoft office skills
  • Excel office skills
  • Access control

Timeline

Director of Loss Prevention

Amazon
2021 - 2025

Property Services/Facility/Racetrack Manager

Woodbine Entertainment
2019 - 2021

Security Manager

Wal-Mart
2017 - 2019

Site Supervisor

Garda World Security
2016 - 2017

Diploma - Business Administration with an area of emphasis in Finance

University of Guelph-Humber

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Clayton Morgan