CLAUDIA ONYEIWU
Dieppe,Canada
Summary
Dedicated and enthusiastic individual motivated to contribute to company success, willingness to learn, empathic, non-judgmental. Ability to work in a fast paced environment Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Empathetic and resourceful professional with strong ability to connect with individuals in distress and provide effective support. Well-versed in crisis management techniques and conflict resolution, coupled with excellent communication skills. Aiming to make meaningful impact by helping individuals navigate challenging situations and achieve stability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crisis Intervention Worker
Alternative Residences Alternatives Inc.
Dieppe, NB
01.2024 - 12.2025
- Conducted thorough assessments of clients' needs, leading to targeted interventions and improved outcomes.
- Reduced crisis response times by implementing efficient communication and coordination strategies.
- Continuously updated knowledge of best practices in crisis intervention through participation in workshops, conferences, and relevant literature review.
- Streamlined documentation processes related to client cases, allowing for more efficient information sharing among team members.
- Collaborated with local law enforcement to improve overall response to crisis situations, ensuring timely interventions.
- Provided ongoing support to clients following a crisis event, facilitating recovery and stabilization.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Youth Care Worker
Moncton Community Residences Inc.
Nb
09.2023 - 12.2023
- Completed clear and concise documentation of youth behavior and actions.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Evaluated needs of youth and outlined measures to address.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assisted clients in exploring feelings and understanding behaviors.
Shelter Support Worker
YMCA Of Greater Moncton
05.2023 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Developed and maintained relationships with customers to enhance customer satisfaction.
Crew member
Mcdonalds
Moncton, NB
11.2022 - 05.2023
- Collaborated with team members to complete orders.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Brunswick News
MaxSys Staffing & Consulting
Moncton, NB
10.2022 - 10.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Bachelor of Science - Nursing
Oulton College
Moncton, NBHuman Service Counsellor - undefined
Oulton College
Moncton12.2023
High School Diploma - undefined
Louisville Girls High School
Ogun State, Nigeria10.2021
Skills
- Sales Expertise
- Food Preparation and Safety
- Verbal and Written Communication
- Company Standards
- Teamwork and Collaboration
- Performance Improvement
- Willingness to Learn
- Clear Communication
- Handling Complaints
- Documenting Incidents
- Daily Living Support
- Housekeeping Duties
- Documentation Abilities
- Mobility Assistance
- Daily Logs
- Meal Planning and Preparation
- Customer Inquiries
- First Aid Certification
- Administer Medication
- Activity Implementation
- Safety Protocols
- Youth Supervision
- Human Relations
- Rapport Development
- Verbal communication
- Active learning
- De-escalation techniques
- Suicide prevention
- Self-care practices
- Interpersonal relationships
- Crisis management
- Boundary setting
- Empathy display
- Crisis handling
- Patient confidentiality
- Reflective listening
- Documentation skills
Languages
English
Native or Bilingual
Full Professional
Native or Bilingual
English
Native or Bilingual
Certification
- Food Handler Certification
- Workplace Standard First Aid & CPR/AED level A and level C - intermediate
- ASIST (Applied suicide intervention skills training)
- The truth about drugs (online course)
- Naloxone certificate
- Harm reduction training
- Mandt training
- CPI Non violent crisis intervention training
- Suicide Intervention Skills Promoting Life. THROUGH THE CRISIS & TRAUMA RESOURCE INSTITUTE
- Time Management THROUGH ACHIEVE CENTRE FOR LEADERSHIP
Timeline
Crisis Intervention Worker
Alternative Residences Alternatives Inc.
01.2024 - 12.2025
Youth Care Worker
Moncton Community Residences Inc.
09.2023 - 12.2023
Shelter Support Worker
YMCA Of Greater Moncton
05.2023 - 07.2023
Crew member
Mcdonalds
11.2022 - 05.2023
Brunswick News
MaxSys Staffing & Consulting
10.2022 - 10.2022
Human Service Counsellor - undefined
Oulton College
High School Diploma - undefined
Louisville Girls High School
Bachelor of Science - Nursing
Oulton College