Claudia Fernandes
Abbotsford,BC
Summary
Hardworking employee at Fraser Valley Golf Course, excelling in customer service and sales expertise. Skilled in cash register operation and fostering customer loyalty through exceptional service. Demonstrated ability to enhance team dynamics and athlete confidence as a Gymnastics Coach at Splitz and Twisters. Achieved significant improvements in client satisfaction and sales performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Clerk
Fraser Valley Golf Course
Abbotsford, BC
10.2022 - 03.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Gymnastics Coach
Splitz And Twisters
Abbotsford, BC
05.2019 - 02.2020
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Cultivated a positive team environment by promoting sportsmanship, camaraderie, and mutual respect among athletes.
Education
GED -
Robert Bateman Secondary
Abbotsford, BC12.2024
Skills
- Goal-Oriented
- Cash Register Operation
- Organization
- Sales expertise
- Merchandising
- Customer Service
Languages
French
Elementary
Certification
- National Coaching Certification Program - August 2019
Horseback Riding
Started Horseback riding in 2014- current
Can ride both Western and English style
Have also cleaned horse stalls, fed and watered horses
Timeline
Sales Clerk
Fraser Valley Golf Course
10.2022 - 03.2023
Gymnastics Coach
Splitz And Twisters
05.2019 - 02.2020
GED -
Robert Bateman Secondary