Claudette Benoit
Notre-Dame de L’Ile Perrot,QC
Summary
Results-driven professional with a proven track record in managing national accounts and territories, developing marketing strategies, and driving business growth. Excellent communication, negotiation, and relationship-building skills. Detail-oriented and organized with a strong ability to deliver exceptional customer satisfaction. Experienced in B2B and B2C environments.
Overview
26
26
years of professional experience
Work History
National Accounts and Territory Manager Quebec
ORS Canada
01.2018 - 09.2023
- Manage and oversee National Accounts and key accounts in Quebec, fostering growth in market shares
- Lead contract negotiations and collaborate with ORS teams for enhanced customer satisfaction
- Develop and execute marketing strategies, ensuring successful introduction of new products
- Organize and attend industry trade shows and engage in proactive relationship-building with distributors
- Collaborate with manufacturing representatives to optimize customer support and sales growth
- Focus on territory growth, customer retention, and influencing buying habits.
- Prepared sales presentations for clients showing success and credibility of products
- Compiled and analyzed data to determine approaches to improve sales and performance
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Built relationships with customers and community to establish long-term business growth
- Developed sales strategy based on research of consumer buying trends and market conditions
Territory Manager Quebec and Eastern Ontario
ORS Canada
- Managed accounts in Quebec and Eastern Ontario, focusing on janitorial and sanitation and industrial divisions
- Participated in in-person and virtual trade shows, including industry events and National accounts trade shows
- Collaborated across ORS divisions to ensure high-level customer service and satisfaction
- Worked closely with manufacturing representatives to drive sales and customer engagement
- Strategically introduced new products and influence buying behaviors
- Provided support to new and existing customers, ensuring customer retention.
Territory Manager
MontrealPrinting.com, Sainte-Anne De Bellevue / OttawaPrint.com, Ottawa
01.2015 - 01.2018
- Advised customers on optimal advertising and marketing solutions, fostering strong relationships
- Managed end-to-end sales activities in Quebec and Ontario, utilizing diverse sales techniques
- Networked with local businesses, consistently expanding the customer base
- Coordinated new product launches and marketing campaigns, ensuring operational excellence
- Maintained customer relationships, promoting customer loyalty.
Key Account Executive
Cannon Hygiene, Brossard
01.2012 - 01.2014
- Built and nurtured relationships with national channel partners, distributors, and re-sellers
- Identified business opportunities, presented corporate solutions, and executed strong contract negotiations
- Supported new product launches, marketing campaigns, and training initiatives
- Successfully developed new business in regional accounts, promoting growth.
Inventory/Purchasing Manager
UNISOURCE CANADA (subsidiary of VERITIV), Montreal
01.1998 - 01.2012
- Acted as a liaison between Unisource branches, vendors, and customers, optimizing inventory levels
- Managed purchase orders, communicated with stakeholders, and ensured timely order fulfillment
- Coordinated production and shipping activities, resolving issues to maintain smooth operations
- Established inventory processes and set client expectations for sales representatives.
Education
Bachelor of Arts in Political Science -
Concordia University
Montreal, QCCommunication Studies -
Concordia University
Montreal, QCSkills
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook & Salesforce
Community Work
- MacDonald High School, Member of the Governing Board, 2017, 2022
- Lester B. Pearson School Board, Parent Representative for Edgewater School, 2012, 2017
- Edgewater Elementary School, Member of Governing Board, 2011, 2017
- Beaconsfield Yacht Club, House & Grounds Executive, 2003, 2004
- Beaconsfield Yacht Club, Executive Secretary, 2001, 2002
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
National Accounts and Territory Manager Quebec
ORS Canada
01.2018 - 09.2023
Territory Manager
MontrealPrinting.com, Sainte-Anne De Bellevue / OttawaPrint.com, Ottawa
01.2015 - 01.2018
Key Account Executive
Cannon Hygiene, Brossard
01.2012 - 01.2014
Inventory/Purchasing Manager
UNISOURCE CANADA (subsidiary of VERITIV), Montreal
01.1998 - 01.2012
Territory Manager Quebec and Eastern Ontario
ORS Canada
Bachelor of Arts in Political Science -
Concordia University
Communication Studies -
Concordia University
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