Claude Tendongfou Tafie
Iqaluit,NU
Summary
Versatile and dedicated professional with experience spanning front desk operations at Boarding Home to security and personal support roles. Excelled in creating safe, welcoming environments and resolving emergencies with calm precision. Proficient in Microsoft Office suite and distinguished by exceptional interpersonal and problem-solving abilities. Demonstrated commitment to team collaboration and continuous learning. I'm time conscious and planning to grow in my job by putting in my best to follow the policies of the organization.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Boarding Home
04.2024 - 09.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answer approximately 30 multi-line phone system and respond to inquires and transfer calls to correct department and personnel.
Security Guard
Twilite Security
03.2023 - 02.2024
- Maintained asafe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Security Guard
Lakeland Security Service Ltd
07.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring safety of all individuals on site.
- Responded quickly to incidents and assessed active situations for security concerns.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Personal Support Worker
Amica
04.2020 - 02.2022
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Conducted light housekeeping duties to maintain clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
Bachelor of Arts - Curriculum Studies And Teaching( Geography)
University of Buea
Cameroon12-2016
High School Diploma -
Cameroon College of Arts And Sciences
Cameroon06-2012
Skills
- Experience in the use of micro soft words, excel, power point and outlook
- Excellent in team spirit initiative and sense of responsibility, very open and ready to learn
- interpersonal, analytical and problem solving skills
- Good listener
- Good verbal and written communication skills
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Front Desk Receptionist
Boarding Home
04.2024 - 09.2024
Security Guard
Twilite Security
03.2023 - 02.2024
Security Guard
Lakeland Security Service Ltd
07.2022 - 01.2023
Personal Support Worker
Amica
04.2020 - 02.2022
Bachelor of Arts - Curriculum Studies And Teaching( Geography)
University of Buea
High School Diploma -
Cameroon College of Arts And Sciences
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