Clarissa Larson
Toronto,ON
Summary
Fast-learning Bartender Apprentice eagerly reports to Bartender to operate and maintain clean, organized, and properly stocked bar. Leverages excellent multitasking skills to easily function and navigate in fast-paced, customer-focused establishment. Working knowledge of liquors and beers, non-alcoholic beverages and garnishes to assist Bartender with various drink recipes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Research agent
KGS Research
11.2023 - Current
- Generated computerized phone calls across North America.
- Collected data by interviewing people about the social and political concerns prevalent in their areas.
- Demonstrated impartiality while addressing queries
- Clear and concise communicator.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Factory Worker
Format Industries
10.2020 - 01.2021
- Part of an assembly line
- Followed strict guidelines.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Performed quality checks on finished products to identify and address discrepancies.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
Medical Office Administrator
LHSC Victoria Hospital
01.2019 - 01.2020
- Focused primarily on the operations of the COVID-19 vaccine clinic
- Contributed to a positive workplace culture by fostering open communication among team members and addressing conflicts professionally when necessary.
- Maintained a safe and clean work environment by adhering to infection control policies and performing routine equipment maintenance checks.
- Prepared patient charts for nurse assessment.
- Coordinated and arranged COVID-19 vaccine appointments for clients.
- Maintained precise and up-to-date records of client check-ins
- Represented facility as a welcoming and hospitable environment.
Medical Office Administrator
Pondmills medical clinic
07.2018 - 11.2019
- Practiced basic administrative skills daily
- Established positive rapport with clients, MOA staff, and physicians
- Consistently displayed effective daily organizational abilities
- Achieved proficiency in advanced first aid techniques to provide immediate medical assistance when necessary.
- Ensured daily sterilization of office and rooms.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Reviewed and sent medical records to other physicians upon request.
- Contributed to a positive workplace culture by fostering open communication among team members and addressing conflicts professionally when necessary.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Maintained a safe and clean work environment by adhering to infection control policies and performing routine equipment maintenance checks.
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Supported physicians in providing high-quality patient care through effective organization of medical records, lab results, and diagnostic reports.
Prep Cook/Dishwasher
St. Thomas Roadhouse
01.2012 - 01.2015
- Operated industrial dishwasher to clean dishes
- Maintained cleanliness and sanitation standards in the chef area
- Handled chef's board preparation
- Maintained stocked supply of lettuce, condiments, and meats.
- Ensured high quality presentation of desserts.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
Education
College diploma - Healthcare Administration
Westervelt College
London, ON07.2018
Skills
- Administrative Experience
- QuickBooks
- Microsoft Outlook
- Office Management
- Payroll
- Bookkeeping
- Positive Attitude
- Customer service and care
- Organizational skills (4 years)
- Accounts Payable
- Marketing
- Accounts Receivable
Certification
SmartServe
CanSell
Personaldetails
DCS / DEC, 3
Languages
English
Timeline
Research agent
KGS Research
11.2023 - Current
Factory Worker
Format Industries
10.2020 - 01.2021
Medical Office Administrator
LHSC Victoria Hospital
01.2019 - 01.2020
Medical Office Administrator
Pondmills medical clinic
07.2018 - 11.2019
Prep Cook/Dishwasher
St. Thomas Roadhouse
01.2012 - 01.2015
College diploma - Healthcare Administration
Westervelt College
SmartServe
CanSell
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