Kamaldeep Kaur
Halifax,NS
Summary
A motivated, hardworking individual with customer service experience.
Overview
7
7
years of professional experience
Work History
Passenger Service Agent and Ramp Agent
Swissport
Halifax, NS
01.2023 - Current
- Seeking a challenging yet rewarding role where I can leverage my four years of experience providing fast, accurate, and empathetic support to a wide range of customers.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Self-Control.
- Taking Responsibility.
- Patience.
Supervisor
TIM HORTON
Halifax, NS
01.2019 - Current
- Dealing with customers and team work spirit.
Ground Handler
Cargojet Airways Ltd.
Halifax, NS
09.2023 - 06.2024
- Repeated and continuous lifting of packages up to 60lbs
- Sort package based on customer, airport destination, and other parameters
- Handle customer packages and freight with due care and attention
- Ensure all safety and security protocols are adhered to
- Communicate piece counts, and package information to Lead Hands and Supervisors
- Perform tasks associated with Dangerous Good Handling
- Meet time sensitive deadlines for freight build-up/breakdown as part of a team dynamic
- Learn and apply specific training modules required for position (WHMIS, SMS, Dangerous Goods, Hazard Prevention, etc.)
- Must be able to work outside in all weather conditions
- Working in and around aircraft daily
- Perform other duties as required.
Team Leader
Quiznos
Halifax, NS
06.2021 - 01.2022
- Stalking and inventory controller
- Customer service
- Manage deliveries and cash handlings duties.
Order Picker/Packer
Integrated Staffing Limited
Halifax, NS
01.2021 - 06.2021
- Order picker and packer
- Order shipping.
STAFF MEMBER
MADRAAS RESTAURANT
01.2018 - 01.2019
- Best customer service provider by adhering to the customer's needs
- Always prepared to provide quick and friendly customer service.
Education
DIPLOMA in COMPUTER ENGINEERING -
NORTHERN COLLEGE
Scarborough, ON08.2020
BACHOLRE OF COMPUTER APPLICATIONS -
SAFFRON COLLEGE
Fatehgarh, Punjab01.2017
MATHS and ECONOMICS -
B.Z.S.F.S SCHOOL
03.2014
Skills
- Problem Solving
- Adaptability
- Teamwork
- Team Management
- Decision Making
- Time management
- Cashiering
- Cash Handling
- Food Safety
- Host/Hostess
- Math
- Guest Services
- Retail Sales
- Merchandising
- Supervising Experience
- Store Management Experience
- Logistics
- Shift Management
- Administrative Experience
- Inventory Control
- Leadership
- Management
- Load & Unload
- Freight Experience
- English
- Warehouse Experience
- Microsoft Office
Languages
English
Professional Working
Timeline
Ground Handler
Cargojet Airways Ltd.
09.2023 - 06.2024
Passenger Service Agent and Ramp Agent
Swissport
01.2023 - Current
Team Leader
Quiznos
06.2021 - 01.2022
Order Picker/Packer
Integrated Staffing Limited
01.2021 - 06.2021
Supervisor
TIM HORTON
01.2019 - Current
STAFF MEMBER
MADRAAS RESTAURANT
01.2018 - 01.2019
DIPLOMA in COMPUTER ENGINEERING -
NORTHERN COLLEGE
BACHOLRE OF COMPUTER APPLICATIONS -
SAFFRON COLLEGE
MATHS and ECONOMICS -
B.Z.S.F.S SCHOOL