Clara Moore
Pickering,ON
Summary
Proven team collaborator and skilled server, hostess, and kitchen hand at Kelseys Original Roadhouse. Leveraging strong multitasking abilities and a positive attitude, I contributed to efficient operations and a welcoming environment using communication and guest service skills. Proven reliability in relationship-building and time management skills especially in fast-paced restaurant environments.
Overview
4
4
years of professional experience
Work History
Server
Kelsey’s Original Roadhouse
Ajax, ON
10.2024 - Current
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Kitchen Hand
Kelseys Original Roadhouse
Ajax
10.2022 - Current
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Labeled and stored all food items correctly and checked expiration dates routinely
- Plated and presented food following chef requirements
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates work tasks to train as backup.
Restaurant Hostess
Kelseys Original Roadhouse
Ajax, ON
04.2021 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
- Answered customer questions about hours, seating, and menu information
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
High School Diploma - Secondary Education
JClarke Richardson
Ajax, ONSkills
- Positive Attitude
- Food Preparation
- Customer and Client Relations
- Greeting and Seating Clients
- Teamwork and Collaboration
- Hospitality Services
- POS System Operation
- Customer engagement
Languages
English
Timeline
Server
Kelsey’s Original Roadhouse
10.2024 - Current
Kitchen Hand
Kelseys Original Roadhouse
10.2022 - Current
Restaurant Hostess
Kelseys Original Roadhouse
04.2021 - Current
High School Diploma - Secondary Education
JClarke Richardson