Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Claire DiCarlo

High School Student
Cambridge,ON

Summary

  • Knowledgeable and dedicated customer service professional with experience in said industry.
  • Solid team player with outgoing, positive demeanor and proven skills in establishing positive interactions with clients.
  • Motivated to maintain customer satisfaction and contribute to company success.
  • Specialize in quality, speed and accuracy.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Bilingual Customer Service Representative

Canoeing The Grand
06.2022 - Current
  • Booked reservations phone/email
  • Resolved customer complaints with empathy
  • Maintained equipment / proper storage of equipment
  • Assisted wherever needed
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Helped resolve language barriers between staff and customers

Babysitter

Private Residence
05.2022 - Current
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

No Degree -

École Secondaire Catholique Père-René-de-Galinée
Cambridge, ON
05.2001 -

Skills

  • Problem-Solving
  • Payment Processing
  • Direct Sales
  • Multitasking
  • Time management abilities
  • Interests

    Baseball playing/watching

    Biking

    Cooking

    Timeline

    Bilingual Customer Service Representative

    Canoeing The Grand
    06.2022 - Current

    Babysitter

    Private Residence
    05.2022 - Current

    No Degree -

    École Secondaire Catholique Père-René-de-Galinée
    05.2001 -
    Claire DiCarloHigh School Student