Baseball playing/watching
Claire DiCarlo
High School Student
Cambridge,ON
Summary
- Knowledgeable and dedicated customer service professional with experience in said industry.
- Solid team player with outgoing, positive demeanor and proven skills in establishing positive interactions with clients.
- Motivated to maintain customer satisfaction and contribute to company success.
- Specialize in quality, speed and accuracy.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Bilingual Customer Service Representative
Canoeing The Grand
Kitchener, ON
06.2022 - Current
- Booked reservations phone/email
- Resolved customer complaints with empathy
- Maintained equipment / proper storage of equipment
- Assisted wherever needed
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Helped resolve language barriers between staff and customers
Babysitter
Private Residence
Cambridge
05.2022 - Current
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
No Degree -
École Secondaire Catholique Père-René-de-Galinée
Cambridge, ON 05.2001 -
Skills
Interests
Biking
Cooking
Timeline
Bilingual Customer Service Representative
Canoeing The Grand
06.2022 - Current
Babysitter
Private Residence
05.2022 - Current
No Degree -
École Secondaire Catholique Père-René-de-Galinée
05.2001 -