Professional and knowledgeable in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Community Disability Worker
Action Group
01.2024 - Current
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Maintained detailed records of patient progress, documentation of services and case notes.
Coordinated transportation services for clients, ensuring safe and reliable access to community resources.
Drove clients safely to social activities and appointments.
Enhanced client independence by developing personalized support plans and implementing tailored strategies.
Night Auditor
Microtel Inn&suites By Wyndham Roseville
11.2022 - 12.2023
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Developed and maintained positive relationships with guests for satisfaction.
Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthrough.
Updated customer accounts with add-on room charges, minibar use, and room service bills.
Trained new staff members in customer service techniques and hotel operations.
Supervisor
shell
06.2022 - 12.2023
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Coordinated employee schedules to keep pace with business needs and meet company demands.
Child/Youth Volunteer Coordinator
Youth Assessment Centre, Community Services
03.2017 - 07.2019
Develop, participate in, and promote programs and activities
Organize and supervise daily living routines of clients
Develop therapeutic relationships with the individuals served.
Education
BBA - Business Administration
Lakeland College
Lloydminster, AB
Skills
Paperwork Organization
Computer Skills
Documentation Skill and Administrative activities
First Aid/CPR
Medication organization
Work Planning and Prioritization
Effective Communication skills
Reliable Team Player
Additional Information
AWARDS/RECOGNITIONS/PROFESSIONAL DEVELOPMENT CERTIFICATES , Dean’s Honour Roll Award Winner two times from Lakeland College Winner of state-level soccer tournament School and college level extracurricular activity such as Sports
Timeline
Community Disability Worker
Action Group
01.2024 - Current
Night Auditor
Microtel Inn&suites By Wyndham Roseville
11.2022 - 12.2023
Supervisor
shell
06.2022 - 12.2023
Child/Youth Volunteer Coordinator
Youth Assessment Centre, Community Services
03.2017 - 07.2019
BBA - Business Administration
Lakeland College
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