Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cise Ozcelik Bostanci

Summary

Experienced and customer-focused person with high self-motivation and communication skills in both serving and sales roles. Adept at creating exceptional customer experiences through attentive service, product knowledge, and effective communication. Possesses strong teamwork abilities and thrives in fast-paced environments. Proven ability to adapt quickly to new challenges and consistently exceed expectations.

Overview

1
1
year of professional experience

Work History

Cashier/Customer Service Representative

Pull & Bear
03.2023 - 11.2023
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Server

Cakil&Zeytin Cafe
01.2023 - 03.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server/Bartender

Friends Pub
07.2022 - 01.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Oak Bay High School
Victoria, BC
06.2022

Skills

  • Payment Processing
  • Basic Math Competence
  • Food and Beverage Service
  • Strong Work Ethic
  • Customer Service
  • Adaptable and Flexible
  • Inventory Control
  • Warm and Friendly
  • Teamwork and Collaboration
  • POS Systems

Languages

English
Professional Working
Turkish
Native or Bilingual

Timeline

Cashier/Customer Service Representative

Pull & Bear
03.2023 - 11.2023

Server

Cakil&Zeytin Cafe
01.2023 - 03.2023

Server/Bartender

Friends Pub
07.2022 - 01.2023

High School Diploma -

Oak Bay High School
Cise Ozcelik Bostanci