Ciorstaidh (Cici) Clark
Dartmouth,NS
Summary
Dedicated and customer-focused professional currently employed full-time and seeking a part-time position in the beauty industry on weekends. With a proven track record in retail, I bring valuable experience and expertise in providing exceptional customer service, driving sales, and maintaining a positive and inviting shopping environment. Possessing an in-depth knowledge of beauty products and trends, I am eager to contribute my skills and passion for the industry to a new part-time role. Adaptable and detail-oriented, I excel in delivering personalized service to meet and exceed customer expectations.
Overview
5
5
years of professional experience
Work History
Clinical Research Coordinator
Centricity Research
11.2023 - Current
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Prepared detailed informed consent documents to clearly communicate risks, benefits, expectations, rights and responsibilities related to participation in clinical trials.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
- Maintained compliance with regulatory guidelines through rigorous documentation and protocol adherence.
Cosmetics Manager
Shoppers Drug Mart
04.2022 - 09.2022
- Leveraged social media platforms to promote store events, sales promotions, and new product launches, increasing online engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Collaborated with store management to develop successful in-store events, driving foot traffic and brand awareness.
- Maintenance of scheduling and editing of employee's timesheets.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Set up the sales floor, developed department procedures, and implemented company policies to maximize cosmetics sales.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Beauty Advisor
Sephora
08.2019 - 06.2021
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Processed payments, entering sales in register for prompt customer service.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Education
Bachelor of Science in Biology, Psychology -
Saint Mary's University
Halifax, NS02.2024
Skills
- Customer Engagement
- Retail experience
- Register Opening and Closing
- Cross-selling techniques
- Attention to Detail
- Industry Trends
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Clinical Research Coordinator
Centricity Research
11.2023 - Current
Cosmetics Manager
Shoppers Drug Mart
04.2022 - 09.2022
Beauty Advisor
Sephora
08.2019 - 06.2021
Bachelor of Science in Biology, Psychology -
Saint Mary's University
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