Cinzia Pereira
Georgetown,ON
Summary
Motivated and dedicated individual with over 10 years' experience in customer service and administration type roles. Highly determined with excellent communication and interpersonal skills. Able to work independently or part of a team with individuals at all levels. Thrives off hard work and continuous learning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist / Esthetician
Venus Victoria Salon & Spa
07.2013 - 06.2022
- Greeted all guests in a warm and friendly manner, creating a positive and welcoming environment.
- Responsible for setting up spa stations prior to opening, to ensure time was spent efficiently and on customer satisfaction.
- Managed scheduling and any further coordination of appointments via phone or electronically.
- Performed various spa services on clients, including nail care, skin care, and hair removal.
- Built strong business relationships with clients, so they felt comfortable and ensured confidentiality of their personal information.
- Ensured knowledge of services and products was always up to date to be able to provide clients with the best care and advice.
- Maintained public health and safety protocols to ensure a safe environment for clients and staff.
- Worked closely with the salon owner, assisting with merchandising and inventory management.
- Processed debit and credit transactions, including cash management and reconciliation at the end of every shift.
Esthetician and Receptionist
Salon Verve
Woodbridge, Ontario
05.2012 - 07.2013
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Greeted clients upon arrival to spa and provided information about services offered.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
Education
Esthetics
SOMA - School of Makeup Art
01-2011
Marvel School of Esthetics
06-2006
Skills
- Critical Thinking
- Multi-Tasking
- Problem Solving
- Self Motivated
- Adaptable
- Customer Service
- Administration
- Fast Learner
- Detail Oriented
Certification
- Vulnerable Sector Check, 01/01/23
Timeline
Receptionist / Esthetician
Venus Victoria Salon & Spa
07.2013 - 06.2022
Esthetician and Receptionist
Salon Verve
05.2012 - 07.2013
- Vulnerable Sector Check, 01/01/23
Esthetics
SOMA - School of Makeup Art
Marvel School of Esthetics
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