Stephanie Harris
Delta,BC
Summary
Dynamic and dedicated professional with extensive experience in customer service and multitasking. Proven ability to enhance client satisfaction through personalized service and effective scheduling. Strong attention to detail and teamwork skills, adept at creating inviting environments while maintaining high standards of care and professionalism.
Overview
11
11
years of professional experience
Work History
Esthetician
Severign Spa
Delta, BC
10.2025 - Current
- Provided attentive service to guests, ensuring a welcoming dining experience.
- Assisted in training new servers on menu items and restaurant procedures.
- Processed payments accurately using POS systems for seamless transactions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
Server
Pat Quinn’s Restaurant And Bar
Delta BC
07.2021 - Current
- Provided attentive service to guests, ensuring a welcoming dining experience.
- Assisted in training new servers on menu items and restaurant procedures.
- Processed payments accurately using POS systems for seamless transactions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Life Skills Coach
Delta School District
Delta, BC
09.2014 - Current
- Provided ongoing support to individuals experiencing crises or setbacks, offering guidance on navigating challenging situations effectively.
- Facilitated client success by applying effective problem-solving techniques.
- Maintained detailed, confidential client files.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Monitored student progress and adjusted coaching techniques for optimal outcomes.
- Developed individualized life skills plans to support student growth and independence.
Education Assistant, Special Needs
Delta School District
Delta, BC
09.2014 - Current
- Assisted students with special needs in daily activities and classroom tasks.
- Supported teachers in implementing individualized education plans (IEPs) for diverse learners.
- Collaborated with multidisciplinary teams to create inclusive learning environments.
- Customized educational resources to accommodate diverse student capabilities.
- Facilitated communication between students, educators, and parents to enhance understanding.
- Facilitated small group instruction to enhance individualized learning opportunities for special needs students.
- Assisted in the integration of assistive technology devices and tools, promoting accessibility and independence among students.
Education
High School Diploma - Psychology
Ocean Park Secondary
South Surrey B.C09.2014
Skills
- Customer service
- Multitasking and organization
- Scheduling
- Superior attention to detail
- Excellent team player
- Professional demeanor
- Experience with Excel
- Crisis management
- Emergency preparedness
- Incident response planning
- Money handling
- Data documentation
- Teamwork and collaboration
- Problem-solving
- Reliability
- Critical thinking
- Organizational skills
- Effective communication
- Computer proficiency
- Analytical thinking
- Professionalism
- Adaptability
Languages
English
Full Professional
Timeline
Esthetician
Severign Spa
10.2025 - Current
Server
Pat Quinn’s Restaurant And Bar
07.2021 - Current
Life Skills Coach
Delta School District
09.2014 - Current
Education Assistant, Special Needs
Delta School District
09.2014 - Current
High School Diploma - Psychology
Ocean Park Secondary