Cintya Panduro Gomez
Hanford
Summary
Results-driven professional with over 15 years of experience in customer service, banking, accounting, and administrative support. Nearly three years of experience in Low-Income Housing Tax Credit (LIHTC) communities, focusing on compliance, leasing, and resident relations. Bilingual in English and Spanish, with expertise in organizational, communication, and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Property Manager
AWI Management
Hanford, CA
08.2023 - Current
- Manage the daily operations of a Low-Income Housing Tax Credit (LIHTC) community while ensuring compliance with federal, state and local housing regulations.
- Process new applications, resident annual recertifications, and income verifications in accordance with Tax Credit (LIHTC) guidelines.
- Maintain resident files and ensure all documentation is complete, accurate, and audit-ready.
- Coordinate move-ins, move-outs, enforce apartment rules and standards
- Collect rent payments, monitor delinquent accounts, and prepare weekly reports.
- Respond promptly to resident concerns and resolve issues professionally while maintaining positive resident relations.
- Coordinate maintenance requests and oversee vendors to ensure timely completion of work orders.
- Conduct property and unit inspections to maintain community standards and regulatory compliance
- Work closely with ownership, compliance staff, and housing agencies to ensure successful property operations.
Certified Loan Signing Agent
Cintya's Mobile Notary
Corcoran, CA
01.2022 - 08.2023
- Guide clients through loan documents while ensuring understanding of the signing process.
- Guided clients through loan documents, ensuring comprehension of signing process for smooth transactions.
- Review loan documents for completeness and accuracy before notarization.
- Communicate effectively with clients, escrow officers, title companies, and lenders.
- Communicated with clients, escrow officers, title companies, and lenders to facilitate effective collaboration.
- Coordinated appointments and maintained accurate records of notarizations to ensure compliance and efficiency.
Payroll Specialist/Accounts Payable and Receivable Specialist
Hansen Ranches
Corcoran, CA
04.2014 - 11.2021
- Managed accounts payable and accounts receivable for more than 20 internal companies.
- Processed payroll for multiple companies while ensuring compliance with company policies.
- Maintained general ledger records and reconciled financial transactions.
- Processed off-cycle payroll checks, wire transfers, stop payments, and bank deposits.
- Handled direct deposit returns, reversals, and NSF transactions.
- Reported new hires to the Employment Development Department (EDD).
- Assisted with employee onboarding and verified completion of employment documentation.
- Allocated costs across multiple agricultural commodities and business operations.
Financial Services Representative
Bank of the West
Corcoran, CA
02.2010 - 04.2014
- Supported personal and business banking customers in identifying appropriate financial services to meet their needs.
- Assisted personal and business banking customers with financial services.
- Opened and maintained checking, savings, and other deposit accounts.
- Processed deposits, withdrawals, cashier's checks, and other banking transactions.
- Verified customer identity, signatures, and account balances.
- Matched banking products and services to customer requirements, enhancing customer satisfaction and engagement.
- Delivered exceptional customer service in a fast-paced banking environment, fostering customer loyalty and retention.
Assistant Restaurant Manager
Mariscos El Capitan Restaurant
Corcoran, CA
06.2006 - 02.2014
- Supervised daily restaurant operations to ensure high-quality service and guest satisfaction.
- Trained and mentored staff, enhancing team performance and operational efficiency.
- Managed inventory control and procurement processes to minimize waste and optimize resources.
- Developed schedules to align staffing levels with peak business hours for improved service delivery.
Education
High School Diploma -
Corcoran High School
Corcoran, CACalifornia Notary Public Commission -
Certifications
California Skills
- Customer Service Excellence
- Financial Reporting
- Accounts management
- Banking Operations
- Loan Document Signings
- QuickBooks
- Administrative Support
- Lease Agreement Management
- Office software proficiency
- Cash Handling
- Bilingual communication
- Time Management
- Problem Solving
- Team collaboration
- Training & Mentoring
Timeline
Property Manager
AWI Management
08.2023 - Current
Certified Loan Signing Agent
Cintya's Mobile Notary
01.2022 - 08.2023
Payroll Specialist/Accounts Payable and Receivable Specialist
Hansen Ranches
04.2014 - 11.2021
Financial Services Representative
Bank of the West
02.2010 - 04.2014
Assistant Restaurant Manager
Mariscos El Capitan Restaurant
06.2006 - 02.2014
High School Diploma -
Corcoran High School
California Notary Public Commission -
Certifications