Cinthia Garcia
Oxnard
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
SKECHERS Factory Outlet
Camarillo
2024.12 - Current
- Processed sales transactions quickly using point-of-sale systems.
- Educated customers on product features and benefits of SKECHERS footwear.
- Monitored store cleanliness and safety standards regularly for a welcoming environment.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Demonstrated knowledge of store products and services.
Retail Associate
DDs discounts
Oxnard
2023.10 - Current
- Maintained organized and visually appealing product displays on sales floor.
- Processed customer transactions efficiently using point-of-sale system.
- Trained new associates on store policies and operational procedures.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Greeted customers and provided excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Customer Service Representative
Solar X insurance
Santa Paula
2025.01 - 2025.03
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Condor High School
Oxnard, CASkills
- Verbal and written communication
- Visual merchandising
- Product knowledg
- Prioritizing tasks
- Bilingual
- Conflict resolution
- Attention to detail
- Customer engagement
- Positive and engaging demeanor
- Record keeping
- Time management
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Solar X insurance
2025.01 - 2025.03
Retail Sales Associate
SKECHERS Factory Outlet
2024.12 - Current
Retail Associate
DDs discounts
2023.10 - Current
Condor High School