Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Lemus

Glendale

Summary

Dynamic and dedicated professional with a strong background in customer service at Starbucks. Known for exceptional communication and problem-solving skills, I consistently create welcoming environments and exceed customer expectations. A fast learner, I thrive in fast-paced settings, ensuring efficiency and satisfaction in every interaction.

Overview

11
11
years of professional experience

Work History

Barista

Starbucks
Burbank
09.2023 - 03.2025
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Youth Staff

UCLA Recreation Youth Programs
Los Angeles
06.2023 - 08.2023
  • Developed individualized plans for youth members based on their interests and goals.
  • Assisted with planning of special events for the youth group.
  • Created a welcoming atmosphere where all participants felt accepted and respected.
  • Provided supervision and guidance to children aged 5-10 in a safe, fun and positive environment.

Packer

Whatnots Antiques, Etc
Glendale
03.2022 - 06.2023
  • Wrapped items securely using appropriate packing materials.
  • Weighed packages to determine shipping costs.
  • Labeled boxes accordingly from their orders

CAP 1 Associate

Walmart
Burbank
07.2017 - 12.2019
  • Provided excellent customer service to ensure satisfaction.
  • Provided customer service by answering questions about product location, price and availability.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Stocked shelves with arrived products.

Fulfillment Associate

Macys
Burbank
09.2016 - 02.2017
  • Fulfilled orders quickly to accomplish challenging daily objectives.

Caregiver

Self Employed
Burbank
06.2014 - 08.2016
  • Assisted with meal planning to meet nutritional plans.
  • Drove clients to doctors' appointments and social outings.
  • Assisted clients with maintaining good personal hygiene.

Sales Associate

Macys
Glendale
11.2013 - 01.2014
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

BBA -

California State University of Long Beach
true
06-2027

English -

Los Angeles Valley College
Glenn Valley
12.2020

Skills

  • Communicates well
  • Fast learner
  • Problem solver
  • Customer service
  • Friendly and outgoing

Languages

  • English
  • Spanish

Timeline

Barista

Starbucks
09.2023 - 03.2025

Youth Staff

UCLA Recreation Youth Programs
06.2023 - 08.2023

Packer

Whatnots Antiques, Etc
03.2022 - 06.2023

CAP 1 Associate

Walmart
07.2017 - 12.2019

Fulfillment Associate

Macys
09.2016 - 02.2017

Caregiver

Self Employed
06.2014 - 08.2016

Sales Associate

Macys
11.2013 - 01.2014

BBA -

California State University of Long Beach

English -

Los Angeles Valley College
Cindy Lemus