Cindy Lemus
Glendale
Summary
Dynamic and dedicated professional with a strong background in customer service at Starbucks. Known for exceptional communication and problem-solving skills, I consistently create welcoming environments and exceed customer expectations. A fast learner, I thrive in fast-paced settings, ensuring efficiency and satisfaction in every interaction.
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
Burbank
09.2023 - 03.2025
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Youth Staff
UCLA Recreation Youth Programs
Los Angeles
06.2023 - 08.2023
- Developed individualized plans for youth members based on their interests and goals.
- Assisted with planning of special events for the youth group.
- Created a welcoming atmosphere where all participants felt accepted and respected.
- Provided supervision and guidance to children aged 5-10 in a safe, fun and positive environment.
Packer
Whatnots Antiques, Etc
Glendale
03.2022 - 06.2023
- Wrapped items securely using appropriate packing materials.
- Weighed packages to determine shipping costs.
- Labeled boxes accordingly from their orders
CAP 1 Associate
Walmart
Burbank
07.2017 - 12.2019
- Provided excellent customer service to ensure satisfaction.
- Provided customer service by answering questions about product location, price and availability.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Verified pricing accuracy on shelves against invoices from vendors.
- Stocked shelves with arrived products.
Fulfillment Associate
Macys
Burbank
09.2016 - 02.2017
- Fulfilled orders quickly to accomplish challenging daily objectives.
Caregiver
Self Employed
Burbank
06.2014 - 08.2016
- Assisted with meal planning to meet nutritional plans.
- Drove clients to doctors' appointments and social outings.
- Assisted clients with maintaining good personal hygiene.
Sales Associate
Macys
Glendale
11.2013 - 01.2014
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
BBA -
California State University of Long Beach
true06-2027
English -
Los Angeles Valley College
Glenn Valley12.2020
Skills
- Communicates well
- Fast learner
- Problem solver
- Customer service
- Friendly and outgoing
Languages
- English
- Spanish
Timeline
Barista
Starbucks
09.2023 - 03.2025
Youth Staff
UCLA Recreation Youth Programs
06.2023 - 08.2023
Packer
Whatnots Antiques, Etc
03.2022 - 06.2023
CAP 1 Associate
Walmart
07.2017 - 12.2019
Fulfillment Associate
Macys
09.2016 - 02.2017
Caregiver
Self Employed
06.2014 - 08.2016
Sales Associate
Macys
11.2013 - 01.2014
BBA -
California State University of Long Beach
English -
Los Angeles Valley College
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