Summary
Overview
Work History
Education
Skills
I was in the first graduate class of our Star Path Program
Timeline
Generic

Cindy Carey

Conception Bay South,NL

Summary

I have been with our company now for 38 years and am Currently Acting Branch Manager at our Hamlyn Road Location In St. Johns. I oversee branch operations and fostering customer relationships. I Monitor our Targets Daily to ensure all Employees are aware of where we are, and where we need to be to both meet, and surpass our Goals . I am a Strategic thinker and Tactical decision-maker with a passion for serving customers and exceeding expectations. I have Proven expertise in business development and coaching, while enhancing team skills and performance. I Demonstrates excellent decision-making and stress management, ensuring regulatory compliance and operational excellence.

Overview

39
39
years of professional experience

Work History

Currently Acting Branch Manager

Fairstone Financial
05.1986 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Examined customer loan applications for loan approvals and denials.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

Education

Business - Business And Accounting

Grand Falls District Vocational School
Grand Falls-Windsor, NL
06-1984

High School Diploma -

Lewisporte Regional High School
Lewisporte, NL
06-1981

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Coaching and mentoring
  • Decision-making
  • Team player
  • Business development
  • Reliable
  • Collections
  • Can Handle Stressful situations in a Calm Manor

I was in the first graduate class of our Star Path Program

In this program, I  learned so very much about running a Branch.   I  prepared Business Plans, learned how to properly manage employees , to coach them to be their very best, to be a team player,  and to meet and exceed their Goals.  This program is great for an employee who is considering a future in Management with Fairstone. 

Timeline

Currently Acting Branch Manager

Fairstone Financial
05.1986 - Current

Business - Business And Accounting

Grand Falls District Vocational School

High School Diploma -

Lewisporte Regional High School
Cindy Carey