Cierra Germany
Los Angeles
Summary
Dedicated professional who enjoys and takes pride in what she does. Consistently delivers positive customer service. Remains calm and composed in busy work settings.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Los Angeles
08.2021 - 04.2026
- Maintained a clean work area throughout shifts following health and sanitation guidelines
- Prepared beverages according to standard recipes and customer preferences.
- Provided exceptional customer service to enhance guest experience.
- Handled cash transactions accurately and processed payments in a swift manner
- Trained new baristas on company policies and procedures.
Event Staff/ Security
CSC
Inglewood
11.2022 - 04.2024
- Scanned tickets for events and shows
- Monitored entrances and exits
- Ensured safety and security of guests
- Utilized handheld wands and metal detectors for thorough safety checks.
- Managed crowd flow to enhance visitor experience.
- Provided ushering services to guide attendees
Crew Member
McDonald's
Los Angeles
06.2021 - 07.2022
- Bagged and served food according to order and quality standards.
- Followed safety guidelines
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Collaborated with team members to ensure customers were served in a timely manner.
- Worked quickly and efficiently in a fast paced environment.
Education
High School Diploma -
Hawkins High School
Los Angeles, CA06-2021
Associate of Science -
West Los Angeles College
Culver City, CA05-2026
Skills
- Leadership
- Friendliness
- Patience
- Adaptability
- Team collaboration
- Training and mentoring
- Cash handling
- Attention to detail
- Safe food handling
Timeline
Event Staff/ Security
CSC
11.2022 - 04.2024
Barista
Starbucks
08.2021 - 04.2026
Crew Member
McDonald's
06.2021 - 07.2022
High School Diploma -
Hawkins High School
Associate of Science -
West Los Angeles College