Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTOPHER AHIAKONU

OTTAWA

Summary

Proactive Distribution Associate recognized for four years of hands-on experience in shipping, receiving freight , picking and pulling stock, maintaining logs. Skilled at working efficiently, ,safely and timely

Overview

18
18
years of professional experience
1
1
Certification

Work History

Flight Service Specialist

Air Canada
11.2022 - Current
  • Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
  • Towed aircraft to gates and hangars using tractors and other vehicles.
  • De-greased aircraft exteriors using approved cleaning solvents and equipment.
  • Operated de-icing equipment such as truck-mounted cranes and sprayers.
  • Skilled at working independently and collaboratively in team environment.
  • Worked well in team setting, providing support and guidance.
  • worked 6 flights daily

Personal Support Worker(PSW)

Attenticare (Agency)
01.2023 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance

Warehouse Distribution Associate

WESCO DISTRIBUTION CANADA PL
10.2021 - 11.2022
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Shipped material and performed boxing packing labeling and preparation of related documents.
  • Checked packages and merchandise for damage and notified vendors.
  • Recorded information on shortages and discrepancies to keep records current and accurate.
  • Process claim for damage or shortages
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Processed return material authorization
  • Cycle count and inventory management
  • Informed inside and outside sales team of shortages and back orders from system

Construction Worker

MOCA PROJECT
09.2021 - 10.2021
  • Fixing of Racks in warehouse
  • Loading and unloading merchandisers from trucks
  • Installing desk top computers and printers
  • Marking 5s and placing item machines tables bins and cages in specific locations
  • Mounting of safety protocols signs and boards
  • House keeping ,and organizing project location
  • Boosted team performance by moving materials with forklifts and other equipment
  • Assembling of 10 table and chairs daily

Warehouse Person

The Masters Group (HVAC Distribution Centre)
03.2021 - 08.2021
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated RF scanners to pick orders and verify products
  • Loading and unloading of trucks daily
  • Identified inadequate materials and faulty equipment and brought to supervisors' attention.
  • Consistently lifted materials weighing as much as 75 pounds
  • Making sure that OHS protocols are followed by team mates
  • Operated pallet jacks and material moving equipment to receive and transport items in warehouse locations

Warehouse Associate

Wesbell Logistics
10.2018 - 08.2021
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Wrapped pallets in shrink wrap prior to loading.
  • Manually or mechanically loaded and unloaded materials from pallets.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Consistently lifted materials weighing as much as 75 pounds

Area Sales Manager

VODAFONE GHANA
10.2009 - 08.2017
  • Hired, trained and managed sales Agents, administered and implemented compensation plan to support area sales goals
  • Worked diligently to resolve unique and recurring customer complaints
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Managed and motivated sales team to increase revenue 98% MOM on telecom products and services
  • Coached 25 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 95%.
  • Used Excel, Word ,and other applications such as CRM/UNICORN/FMTS in generating my sales report and team performance weekly and monthly
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory
  • Hired, trained and managed sales Agent and administered and implemented compensation plan to support area sales goals

Customer Service Representative

Ghana Telecom
03.2005 - 10.2008
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor

Education

GED -

Shaw Academy- Professional Diploma Leadership
Fido Sponsored Online Certificate
10.2019

Bachelor of Science - Business Administration-MARKETING

CENTRAL UNIVERSITY COLLEGE
GHANA ACCRA
07.2008

Associate of Arts - Telecom Product, Customer Service Network Process

Ghana Telecom Training School
Accra
09.2005

Associate of Applied Science - HIGHER NATIONAL DIPLOMA -MARKERTING

ACCRA POLYTECHNIC
ACCRA GHANA
06.2003

GED -

COLLEGE ESSOR
Québec, QC
01.2023

Skills

  • Order Picking and Processing
  • Materials Handling and Transport
  • Shipping and Receiving
  • Forklift Operations
  • Proficient in SAP CRM UNICORN OUTLOOK
  • Order Auditing
  • Proficient in using warehouse radio frequency Scanners
  • Warehouse equipment operation
  • Product distribution
  • Warehouse training

Certification

Ontario G Licensed

Counter balance forklift certification

Order Picker certification

License private security guard

PSW Certification

Timeline

Personal Support Worker(PSW)

Attenticare (Agency)
01.2023 - Current

Flight Service Specialist

Air Canada
11.2022 - Current

Warehouse Distribution Associate

WESCO DISTRIBUTION CANADA PL
10.2021 - 11.2022

Construction Worker

MOCA PROJECT
09.2021 - 10.2021

Warehouse Person

The Masters Group (HVAC Distribution Centre)
03.2021 - 08.2021

Warehouse Associate

Wesbell Logistics
10.2018 - 08.2021

Area Sales Manager

VODAFONE GHANA
10.2009 - 08.2017

Customer Service Representative

Ghana Telecom
03.2005 - 10.2008

GED -

Shaw Academy- Professional Diploma Leadership

Bachelor of Science - Business Administration-MARKETING

CENTRAL UNIVERSITY COLLEGE

Associate of Arts - Telecom Product, Customer Service Network Process

Ghana Telecom Training School

Associate of Applied Science - HIGHER NATIONAL DIPLOMA -MARKERTING

ACCRA POLYTECHNIC

GED -

COLLEGE ESSOR

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