Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members positive.
Overview
7
7
years of professional experience
Work History
Shift lead / Manager on Duty
Burger Lounge
01.2022 - Current
At the moment, I am responsible for opening or closing the store depending on which location I'm scheduled at and verifying that all employees take their breaks, stay on task, and are all able to go home at their scheduled time.
I am also in charge of counting the money at night, solving any customer or employee problems, and making sure the shift runs smoothly for both the front of house and back of house or kitchen.
I have also managed 2 other store locations for help during events like Kings games or when they're short staffed.
Realtor
Keller Williams
10.2025 - Current
Represent buyers and sellers in residential real estate transactions while guiding clients through every step of the process from property search to closing.
Conduct property showings, open houses, and listing presentations while helping clients understand market trends and property values.
Market homes through MLS, digital marketing, and social media platforms to increase exposure and attract qualified buyers.
Negotiate contracts on behalf of clients and ensure all transaction details are handled professionally.
Focus on lead generation and building long-term client relationships through networking, follow-ups, and excellent customer service.
Night Crew Manager/ Opener & Closer
Papa Murphy's
07.2019 - 06.2022
I was in charge of leading the night crew through the rush hour and making sure the shift would run smoothly with every customer and employee leaving satisfied.
I would deal with customer complaints, stay longer than needed to make sure the place remained spotless and be responsible for closing the store and occasionally opening as well.
I would also be in charge of training new hires and coming in on understaffed days.