Christopher Rowan

Reports to: Director of Purchasing and Logistics
Direct Reports: Coordinator, Team Leader, General Admin, IT, and Operations

• Lead and manage Plant Stores business processes, responsible for $200 million in inventory and leading a team of 36, to ensure effective service delivery to internal customers.
• Fulfill Health and Safety and Environmental responsibilities in alignment with company programs.
• Mentor and coach team members, ensuring career development and continuous improvement in staff capability.
• Implement the Corporate Quality Management System to enhance internal customer service.
• Develop and monitor performance metrics, set goals, and take action to improve the purchase order fulfillment process.
• Ensure adherence to total cost budgets for the Plant Stores organization.
• Foster a positive work environment based on TASTE (Truth, Accountability, Support, Trust, and Energy).
• Provide guidance on the Corporate Standard of Ethics and ensure compliance across all Plant Stores activities.
• Improve organizational effectiveness by defining performance goals, monitoring team performance, and providing feedback.
• Assist in training colleagues, maintaining Standard Operating Procedures (SOPs), Best Practices, and Job Safe Practices to ensure knowledge transfer.
• Manage the process of purchasing and sourcing, applying a solid understanding of AM Dofasco's systems and strategy.

• Lead a dynamic team of 12 employees within Plant Stores, fostering a collaborative, efficient, and results-driven environment. Demonstrated exceptional leadership through proactive coaching, mentoring, and the establishment of clear individual and team performance goals.
• Champion employee growth by providing regular coaching and professional development opportunities, including cross-training and knowledge transfer. Significantly improved team competency and operational efficiency through consistent mentoring.
• Actively engaged in performance management, providing regular feedback and ensuring that individual and team goals align with organizational objectives. Enhanced team accountability and productivity through clear expectations and measurable performance metrics.
• Spearheaded day-to-day operations of Plant Stores, ensuring efficient receiving, inventory management, and distribution of maintenance, repairable, operational, and production spares across storerooms, warehouses, and yards.
• Led process improvement initiatives, identifying and implementing operational enhancements to optimize inventory management and warehouse throughput. Played a critical role in supporting departmental goals and meeting quality and service standards.
• Acted as a liaison between Plant Stores, Purchasing, Business Units, and suppliers to resolve issues in receiving, delivery, and quality concerns. Ensured efficient communication, expedient order fulfillment, and stakeholder satisfaction through proactive follow-up.
• Ensured all team members adhered to health, safety, and environmental regulations as outlined in the relevant programs. Drove a culture of safety within the team, emphasizing safe practices and operational efficiency.
• Managed inventory processes to maintain accuracy and reliability. Led daily inventory audits and ensured compliance with Plant Stores Standard Operating Procedures (SOPs) for inventory and goods receipt.
• Collaborated with the Coach, Plant Stores to develop and implement short- and long-term strategies aligned with business objectives. Actively participated in the achievement of department goals and departmental business plan initiatives.
• Quickly resolved operational and logistical issues related to inventory discrepancies, supply chain delays, and team conflicts to ensure smooth daily operations and minimal downtime.

• Lead operational activities related to material handling, procurement, and logistics within the plant, focusing on safety and accuracy.
• Oversee receiving, sorting, issuing of parts, and warehouse operations across various plant locations.
• Manage crane and forklift operations for equipment loading and unloading, ensuring safety and efficiency.
• Successfully performed in various resident stores keeper roles, including #8 Stores, #10 Stores, and Capital Projects.
• Supported daily safety inspections, including monthly fire extinguisher checks and ensuring workplace safety standards.
• Handled discrepancies related to receipts, deliveries, warranties, and surplus property, including hazardous materials handling.
• Acted as the first member of Plant Stores to successfully undertake “Knowledge Transfer” training for Buying Associate in MRO.

• Led teams in the construction and maintenance of critical infrastructure such as roads, airfields, bridges, and buildings.
• Managed demolition operations, explosive ordnance disposal, and complex engineering equipment.
• Performed field defences, constructed obstacles, and provided engineering communications in challenging environments.
• Conducted explosive and illegal substance searches for personnel and vehicles, ensuring safety in high-risk areas.