Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
6
6
years of professional experience
Work History
Respite Worker
Peguis Child and Family Service
07.2022 - Current
Improved client well-being by providing consistent and compassionate care during respite periods.
Developed strong rapport with clients and their families, fostering trust and open communication.
Tracked client medications accurately, administering them according to prescribed schedules while monitoring for potential side effects or interactions.
Intake Worker
Peguis Child and Family Service
12.2021 - Current
Conducted effective follow-ups with clients after initial intake appointments, ensuring ongoing support and addressing any emerging needs or concerns.
Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
Ensured compliance with applicable regulations by consistently updating knowledge on policies and procedures related to client intake.
Intake Coordinator
Main Street Project
02.2021 - 05.2022
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Reduced errors in patient data entry with thorough verification processes and attention to detail.
Completed intake assessment forms and filed clients' charts.
Conducted initial assessments of patient needs and eligibility for various programs or services offered by the organization.
Clinical Case Manager
Fairfax Community INC
07.2018 - 07.2021
Completed regular visitations to check on Adults, families and home environments.
Advocated for foster Adults by facilitating access to community resources and services to maximize safety and well-being of Adult.
Monitored homes with regulations and conducted regular home visits to ensure safe environments for Adults placed in care.
Education
Diploma - Health Care Aid
Red River Community College
Winnipeg, MB
09.2001
Skills
Teamwork and Cooperation
Patience and Tolerance
Daily living support
Compassionate Caregiving
Reliability and punctuality
Mental health awareness
Autism Spectrum Knowledge
Professional boundaries
Preparing food
Social interaction
Emotional Support
Special needs understanding
Languages
English
Full Professional
Timeline
Respite Worker
Peguis Child and Family Service
07.2022 - Current
Intake Worker
Peguis Child and Family Service
12.2021 - Current
Intake Coordinator
Main Street Project
02.2021 - 05.2022
Clinical Case Manager
Fairfax Community INC
07.2018 - 07.2021
Diploma - Health Care Aid
Red River Community College
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