Christopher Colangelo
Welland,ON
Summary
Focused and Driven Network Administrator with experience assessing networking needs of company's, installing hardware and software, making upgrades and repairs, overseeing digital security, ensuring systems are operating and preforming efficiently
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Personal Shopper
Loblaw Companies Ltd
12.2019 - 08.2022
- Ensure customers orders are accurate and ready for pick-up
- Trained to use mobile (debit/credit/cash/gift card)terminals
- Increased sales revenue by carefully selecting high-quality products tailored to unique needs of each client
- Consistently meet deadlines and quality goals for accuracy and timeliness
Sales Representative
Bath Solutions of Toronto
01.2013 - 01.2016
- Generating growth and profitability with a 30% increase in sales and 1 in 5 Customer sales presentations ending in closed deals.
- Adapt to changing circumstances through innovative sales strategies
- Attended trade shows to represent company products, generate leads, and network with potential clients.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Manager
Pet Valu Limited, Inc
Toronto
01.2004 - 01.2013
- Provided excellent service to clients by following up on calls, responding to specific requests, inquiries, and concerns to ensure prompt follow throughs
- Maintained production schedule for all employees
- Introduced procedures and daily work methods that utilize time management techniques to save time and increase profitability
- Collaborated with product development, identifying opportunities for improvement was able to increase sales by $400,000 and received award for excellence
- Constantly relining merchandise, so products are displayed in manner that will increase sales and allow new products to be incorporated efficiently.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
College diploma - Computer Network Administrator
CDI College
Brampton, ON12.2023
Some College (No Degree) - Business Management
Humber College
Toronto, ONCollege diploma - Police Foundations
Humber College
Etobicoke, ON05.2001
Skills
- Retail Management
- E-Commerce
- Network Administration
- Microsoft Windows Server
- System Administration
- Active Directory
- DNS
- PowerShell
- Microsoft Exchange
- DHCP
- TCP/IP
- Azure
- Linux
- VMWare
Certification
- Service Excellence (customer service certification), 02/01/04, Present, Ontario Tourism Corporation
- Certified Ethical Hacker, successfully completed Know the OS Certification Course, 19/03/2024, Certificate ID: 1710870824428
- Certified Ethical Hacker, - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Personal Shopper
Loblaw Companies Ltd
12.2019 - 08.2022
Sales Representative
Bath Solutions of Toronto
01.2013 - 01.2016
Manager
Pet Valu Limited, Inc
01.2004 - 01.2013
College diploma - Computer Network Administrator
CDI College
Some College (No Degree) - Business Management
Humber College
College diploma - Police Foundations
Humber College
Additional Information
Highly regarded reputation by my mentors and colleagues; continuously foster best-in-class customer focused relations that meet and exceed the needs of both my employers and customers., Successful management of various retail aspects such as: consumer sales, retail operations as well as mentoring and leading front line staff., Demonstrate outstanding problem-solving and active listening skills, with the ability to diffuse difficult customer situations with tact and ease., Ensure resolution for all internal and external inquiries in a professional and timely manner., Substantial experience and outstanding skills in customer service with seventeen years at retail, including five in management.
Languages
English
Fluent
Personal Information
Total Experience: 6
Highest Education
DCS / DEC
Awards
- Honour Roll, 09/01/02, This award represents a major accomplishment that results from a student's commitment to hard work and excellence.
- Business School Honour Roll, 01/01/12, This award represents a major accomplishment that results from a student's commitment to hard work and excellence.
- Pet Valu Designated Sales Club, 01/01/10, Consecutively achieved the required sales level for a membership in the Pet Valu Designated Sales Club (2005-2009). To obtain this award as a manager, your store must reach $1000,000 in yearly sales.