Christopher Cesena
San Diego
Summary
Experienced in team leadership and staff training, successfully led a group of servers to enhance service flow and guest satisfaction. Demonstrated effective inventory management by coordinating supply orders, ensuring timely availability of food and beverage items. Provided attentive customer service, contributing to a positive shopping experience while maintaining accurate financial records through efficient cash register operations. Proven ability to foster collaboration among team members, resulting in improved overall performance.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Head Server
La Gran Teraza
San Diego
04.2024 - Current
- Led a team of servers to ensure efficient service flow, enhancing guest satisfaction and operational effectiveness.
- Trained and mentored new staff members, fostering a collaborative environment and improving team performance.
- Managed inventory levels and coordinated supply orders, ensuring timely availability of food and beverage items.
Store Clerk and Cashier
Ralph’s
San Diego
02.2023 - 04.2024
- Assisted customers by providing product information and ensuring a pleasant shopping experience through attentive service.
- Processed transactions efficiently, managing cash register operations and maintaining accurate financial records throughout shifts.
- Stocked shelves and organized merchandise displays, contributing to store presentation and enhancing product visibility for customers.
Education
Bachelor of Science - Kinesiology
Point Loma Nazarene University
San Diego, CA 08.2023 - 02.2026
Saint Augustine High School
San Diego, CASkills
- Team leadership
- Staff training
- Inventory management
- Supply coordination
- Customer service
- Guest satisfaction
- Service flow optimization
- Problem resolution
- Team collaboration
- Point of sale (POS) system operations
References
References available upon request.
Timeline
Head Server
La Gran Teraza
04.2024 - Current
Bachelor of Science - Kinesiology
Point Loma Nazarene University
08.2023 - 02.2026
Store Clerk and Cashier
Ralph’s
02.2023 - 04.2024
Saint Augustine High School