Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Christopher Castro

Fort Mcmurray,Alberta

Summary

Dynamic Auto Sales Associate with over 14 years of experience in new and pre-owned vehicle sales, adept at negotiating deals and converting online prospects into successful in-store transactions. Proven track record of leadership that enhances team performance and customer satisfaction while meeting sales objectives. Committed to advancing within the automotive sales sector, aiming to contribute to a dealership known for exceptional service and strong customer relationships.

Overview

10
10
years of professional experience

Work History

Sales Manager & Finance Manager

Legacy Dodge
Fort McMurray, Alberta
10.2020 - Current
  • Executed thorough analysis of market trends and competitors to support growth initiatives.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Assisted in the development of internal controls to protect company assets.
  • Promoted finance products to customers and sales force to increase penetration.
  • Supervised and mentored finance team members, fostering a culture of continuous improvement.
  • Monitored various markets for trending products to boost profitability.

SALES MANAGER/ FINANCE MANAGER

Bannister Ford
Dawson Creek, BC
01.2019 - 09.2020
  • Revamped existing sales process to enhance profitability.
  • Guided sales consultants in effective presentation techniques during training.
  • Mediated and resolved disputes promptly.
  • Achieved a significant increase in CSI scores, raising them to 4.94 from 4.35 over twelve months.

SALES AND SUB-PRIME FINANCING

Steve Marshall Ford
Campbell River, B.C
01.2017 - 01.2019
  • Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
  • Strategically negotiate with customers to close on deals and increase sales; personally, work deals, interest rates, leases, and calculate financial requirements prior to submitting deals for approval
  • Qualify and follow up on warm Internet leads regarding new and pre-owned vehicle availability, price, and options
  • Maintain contact with customers via email, phone calls, and regular updates on promotional offers

SALES ASSOCIATE

Coastline Mazda
Campbell River, B.C
06.2015 - 12.2016
  • Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
  • Used consultative sales process to match customers with vehicles suiting their needs
  • Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives, and explained costs associated with purchase
  • Researched new automotive releases to maintain knowledge on new products and trends
  • Informed customers on associated dealer services and products such as extended warranties

Education

Diploma - Practical Nursing

Licensed Practical Nursing
Port Alberni, BC
12-2006

Diploma -

Sports Leadership And Management
Three Hills, AB
12-2004

Professional Selling Training - Grant Cardone,Joe Verde, Andy Elliot

Sales Training

Skills

  • Solution selling
  • Key account development
  • Sales team training
  • Sales operation
  • Strategic account development
  • Sales presentation
  • Revenue optimization
  • Performance coaching
  • Staff management
  • Continuous improvements
  • Multidisciplinary team leadership
  • Market research, forecasting, and analysis

Languages

English
Professional
Spanish
Limited

References

References available upon request.

Timeline

Sales Manager & Finance Manager

Legacy Dodge
10.2020 - Current

SALES MANAGER/ FINANCE MANAGER

Bannister Ford
01.2019 - 09.2020

SALES AND SUB-PRIME FINANCING

Steve Marshall Ford
01.2017 - 01.2019

SALES ASSOCIATE

Coastline Mazda
06.2015 - 12.2016

Diploma - Practical Nursing

Licensed Practical Nursing

Diploma -

Sports Leadership And Management

Professional Selling Training - Grant Cardone,Joe Verde, Andy Elliot

Sales Training

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