Christine Ung
The Key Homecare
Rosemead
14
years of professional experience
Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Work History
Caregiver
2 Years 9 Months- Assisted clients with daily living activities to promote independence and comfort.
- Administered medications and monitored client health conditions for safety and well-being.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Maintained accurate records of client care activities and progress for effective communication with families.
- Trained new staff on caregiving procedures, enhancing team efficiency and service quality.
- Implemented best practices for infection control, ensuring a safe environment for clients and staff.
- Provided emotional support and companionship to clients, fostering positive relationships and trust.
- Coordinated transportation arrangements for clients to medical appointments and social outings, promoting engagement in community activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Caregiver
4 Months- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
Personal Care Attendant
1 Year 10 Months- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented client health status, reporting changes to healthcare team.
- Developed personalized care plans in collaboration with families and medical professionals.
- Trained new staff on client care protocols and best practices for service delivery.
- Implemented improvements in care processes, enhancing overall client satisfaction.
- Coordinated transportation for clients to medical appointments and community activities.
- Fostered positive relationships with clients, promoting emotional well-being and independence.
- Maintained accurate records of services provided, contributing to compliance with healthcare regulations.
- Collaborated effectively with healthcare professionals to ensure comprehensive care for clients with complex medical conditions.
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
- Offered emotional support when needed establishing trust between me as the attendant and my patient.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
- Implemented individualized care plans designed by healthcare professionals to address specific client needs and goals.
- Utilized adaptive equipment like walkers or wheelchairs for aiding clients movement.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Provided compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
- Facilitated social interaction for homebound clients through engaging conversations and recreational activities.
Direct Support Supervisor Caremanger
4 Years 6 Months- Led care team to deliver personalized support plans for residents.
- Coordinated communication between families, staff, and healthcare providers.
- Developed and implemented training programs for new care managers.
- Monitored resident health metrics to ensure quality of care standards.
- Streamlined care documentation processes to enhance efficiency and accuracy.
- Ensured compliance with regulatory standards through regular audits and assessments.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Maintained accurate records to ensure compliance with state regulations on documentation guidelines related to patient assessments or critical incidents reports.
- Organized activities specifically designed to enhance the social lives of residents while promoting cognitive stimulation and physical engagement.
- Managed challenging situations with diplomacy while balancing the best interests of residents against legal requirements or company policies.
- Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
- Enhanced resident care by developing and implementing individualized care plans, addressing specific needs and preferences.
- Facilitated the integration of new residents into the community through personal introductions, special events, or informal gatherings.
- Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
- Increased staff retention rates by cultivating a positive work culture through team-building activities, open communication channels, and employee recognition programs.
- Streamlined care management processes by regularly reviewing and updating policies, procedures, and documentation standards.
- Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each resident''s condition.
- Ensured the highest level of resident satisfaction with consistent communication, compassionate interactions, and timely responses to concerns.
- Collaborated with multidisciplinary teams to provide comprehensive care for residents, addressing physical, emotional, and cognitive needs.
- Worked closely with resident families to determine appropriate end-of-life care options based on individual preferences and medical needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Lead Care Manager
3 Years 10 Months- Led care team to deliver personalized support plans for residents.
- Coordinated communication between families, staff, and healthcare providers.
- Developed and implemented training programs for new care managers.
- Monitored resident health metrics to ensure quality of care standards.
- Streamlined care documentation processes to enhance efficiency and accuracy.
- Ensured compliance with regulatory standards through regular audits and assessments.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Maintained accurate records to ensure compliance with state regulations on documentation guidelines related to patient assessments or critical incidents reports.
- Organized activities specifically designed to enhance the social lives of residents while promoting cognitive stimulation and physical engagement.
- Managed challenging situations with diplomacy while balancing the best interests of residents against legal requirements or company policies.
- Established trust among families of residents by maintaining open lines of communication regarding changes in health status or treatment plans.
- Enhanced resident care by developing and implementing individualized care plans, addressing specific needs and preferences.
- Facilitated the integration of new residents into the community through personal introductions, special events, or informal gatherings.
- Demonstrated strong leadership skills through effective decision-making abilities that consistently led to successful outcomes for both residents and employees alike.
- Increased staff retention rates by cultivating a positive work culture through team-building activities, open communication channels, and employee recognition programs.
- Streamlined care management processes by regularly reviewing and updating policies, procedures, and documentation standards.
- Coordinated appointments with healthcare professionals for routine check-ups or specialized treatments necessary for each resident''s condition.
- Ensured the highest level of resident satisfaction with consistent communication, compassionate interactions, and timely responses to concerns.
- Collaborated with multidisciplinary teams to provide comprehensive care for residents, addressing physical, emotional, and cognitive needs.
- Worked closely with resident families to determine appropriate end-of-life care options based on individual preferences and medical needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Shift Supervisor
2 Years- Supervised daily operations, ensuring adherence to company policies and quality standards.
- Trained and mentored new team members on service excellence and operational procedures.
- Managed inventory levels, optimizing stock rotation to minimize waste and ensure freshness.
- Implemented process improvements that increased efficiency in order fulfillment and customer service.
- Resolved customer issues promptly, fostering a positive experience and loyalty to the brand.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Coordinated shift schedules, balancing staffing needs with business demands for optimal coverage.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Education
High School Diploma
Skills
Respectful and compassionate
Time management
Problem-solving
Dependable and responsible
Multitasking and organization
Strong ethics
Relationship building
Verbal and written communication skills
Flexible schedule and availability
Compassionate communication
Timeline
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New Wave Homecare
04.2025 - 08.2025Read More
Caregiver
The Key Homecare
10.2023 - CurrentRead More
Personal Care Attendant
Dynamic Home Healthcare
08.2023 - 06.2025Read More
Direct Support Supervisor Caremanger
Vitale Nursing
05.2019 - 11.2023Read More
Lead Care Manager
Sunrise Senior Living
06.2015 - 04.2019Read More
Shift Supervisor
STARBUCKS COFFEE COMPANY
06.2012 - 06.2014Read More
Bravo Medical Magnet High School
High School Diploma
Read More