Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine Provencal

Moonbeam,ON

Summary

Dedicated Human Resources Coordinator bringing almost 8 years of expertise and assists HR team with staffing, record-keeping, employee benefits, pension and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR related to work activities and projects assigned.

Overview

32
32
years of professional experience
1
1
Certification

Work History

HR Coordinator

Environmental 360 Solutions Ltd
11.2017 - Current
  • Coached new employees on administrative procedures, company policies.
  • Conducted new employee interviews, orientation and health & safety training, and provided ongoing monitoring and evaluation.
  • Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Supported human resources with new hire orientations.
  • Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Directed job fairs to bring in local talent for long term and seasonal positions.

Store Manager

Épicerie Coop Grocery
05.2015 - 11.2017
  • Promoted from Team Leader to Manager within 1 year.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 8 sales associates, 2 team leaders and 1 assistant manager.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Reported to board of directors regarding all store and staff issues.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
  • Trained and developed new associates on POS system and key sales tactics.
  • Replaced bookkeeper when sick or on vacation.

Store Clerk

Épicerie Coop Grocery
09.2006 - 05.2015
  • Streamlined store operations for optimal efficiency by maintaining a clean, well-organized, and adequately stocked sales floor.

Store Manager/Bookkeeper

Dan's Home Hardware and Building Center
06.2000 - 06.2004
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
  • Communicated with customers to identify and resolve outstanding payments.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Entered financial data into company accounting database to be verified and reconciled.
  • Oversaw day-to-day processing of payroll for 30 employees, including review of time sheets and computing pay.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.

Store Clerk

Dan's Home Hardware and Building Center
09.1992 - 08.1998
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.

Education

Diploma - Human Resources Management

Northern College of Applied Arts And Technology
South Porcupine, ON
04.2025

1st year of college finished - Business Accounting

College Boreal
Sudbury, ON
2000

Diploma - Food Prep Advanced

Cambrian College
Sudbury, ON
1998

High School Diploma - undefined

Cité Des Jeunes
Kapuskasing, ON
1997

Skills

  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Office proficient
  • Punctual
  • Team Worker
  • Bilingual
  • Effective time management
  • Exceptional organization
  • Quick learner

Certification

  • First Aid and CPR level C
  • NCSO Certification
  • CHRP Certification (Expected June 2025)

Timeline

HR Coordinator

Environmental 360 Solutions Ltd
11.2017 - Current

Store Manager

Épicerie Coop Grocery
05.2015 - 11.2017

Store Clerk

Épicerie Coop Grocery
09.2006 - 05.2015

Store Manager/Bookkeeper

Dan's Home Hardware and Building Center
06.2000 - 06.2004

Store Clerk

Dan's Home Hardware and Building Center
09.1992 - 08.1998

Diploma - Human Resources Management

Northern College of Applied Arts And Technology

1st year of college finished - Business Accounting

College Boreal

Diploma - Food Prep Advanced

Cambrian College

High School Diploma - undefined

Cité Des Jeunes
  • First Aid and CPR level C
  • NCSO Certification
  • CHRP Certification (Expected June 2025)
Christine Provencal