Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christine Lishman

Kitchener,Ontario

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at AGF Rebar Inc through meticulous attention to detail and adept multitasking. Skilled in quick, accurate data entry and fostering strong relationships, I excel in collaborative environments, driving project success and operational efficiency with over 15 years of customer service expertise.

Overview

15
15
years of professional experience

Work History

Estimating Coordinator

AGF Rebar Inc
01.2018 - Current
  • Receive tender packages to upload and prepare for the estimating team.
  • Reviewed project plans and specifications to understand project requirements.
  • Review tender documents to see if there is any information for the contracts team for pre-bid review.
  • Maintain excel form for contracts team.
  • Developed strong relationships with clients through clear communication channels.
  • Collaborated with other departments and contractors to access all necessary information.


Store Owner

The Spice Jar Inc
03.2016 - 12.2017
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Oversaw business budget planning and administration, accounting functions, purchasing,
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Managed day-to-day business operations.

Adoption Coordinator/Animal Care Supervisor

Kitchener Waterloo Humane Society
03.2010 - 12.2015
  • Evaluated potential adoptive homes through diligent interviews to ensure a safe living situation for every pet placed under our care.
  • Collaborated closely with other team members to create individualized plans tailored specifically to each Pets unique needs during their transition into a new home environment.
  • Enhanced adoptive family satisfaction by providing timely updates, support, and resources throughout the adoption journey.
  • Facilitated strong relationships with various agencies, Was featured on Rogers TV weekly with an adoptable pet. Talked to local talk radio and also prepared print adds to feature adoptable animals.
  • Organized fundraising events that generated more adoptions.
  • Prepared and administered medications while monitoring health records.
  • Ensured successful matches between pets and families through thorough assessments and evaluations of each party''s needs.
  • Participated in community events to promote services and engage with public.

Education

Health Office Operations

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
01.1998

High School Diploma -

Bluevale Collegiate Institute
Waterloo, ON
06.1996

Skills

    Over 15 years of customer service and building relationships with customers and colleagues, demonstrating strong people skills, organizational skills and multi tasking to respond to changing needs

    Attention to detail and ensuring task are met within appropriate timeline

    Quick and accurate data entry skills and working with multiple programs

    Ability to work and collaborate well within a team setting

Languages

English
Full Professional

Timeline

Estimating Coordinator

AGF Rebar Inc
01.2018 - Current

Store Owner

The Spice Jar Inc
03.2016 - 12.2017

Adoption Coordinator/Animal Care Supervisor

Kitchener Waterloo Humane Society
03.2010 - 12.2015

Health Office Operations

Conestoga College Institute of Technology And Advanced Learning

High School Diploma -

Bluevale Collegiate Institute

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Christine Lishman