Christine Leonardo
Administrative Assistant
Shilo,MB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
8
8
years of professional experience
1
1
Language
Work History
Administrative Assistant
Ajoc Immigration Consultancy Services
04.2023 - 02.2024
- Processed visa applications, handled client inquiries, managed documentation, conducted RCMP fingerprinting procedures, and assisted with general administrative tasks.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Sales Associate
The Mobile Shop
10.2022 - 03.2023
- Assisted with sales-processing tasks, sold various products, answered incoming calls, received and displayed product shipments, obtained signatures for financial documents, and maintained knowledge of current promotions and policies.
CA-1 Officer
Strategic Aviation Services - Sky Café
11.2021 - 01.2023
- Produced meals according to airline specifications, packaged and stored food products, prepared and set up food items, employed knowledge of cutlery and culinary tools, and packed ready-to-sell products.
Crew Member
Tim Hortons
07.2017 - 04.2020
- Performed cleaning duties, kept restaurant areas clean, drove team success, upheld high standards, and verified orders.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Junior Finance Manager
ProCredit Auto Sales
07.2019 - 10.2019
- Teamed with sales managers and consultants, approved and qualified financing applications, closed sales contracts, cross-sold insurance products, and decreased risk.
Sales Associate
Waterloo Ford Lincoln
04.2019 - 07.2019
- Sold various products, built and maintained relationships, answered incoming calls, negotiated and closed deals, and maintained knowledge of current promotions and policies.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Crew Member
Tim Hortons
07.2016 - 04.2017
- Utilized strong communication skills to relay complex orders effectively between front-of-house staff and kitchen personnel.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Promoted special menu items, resulting in increased sales of featured dishes.
Education
Some College (No Degree) - ACCOUNTING AND PAYROLL ADMINISTRATION
Abm College
Calgary, AB 11.2022 -
High School Diploma - undefined
W.P. Wagner School
Edmonton, AB 06.2017 -
Skills
Database Organization
Written and oral communication skills
Invoicing and billing
Flexible
Invoice Processing
Creative Problem Solving
Payment Processing
Sales Commission Knowledge
Sales Commission Knowledge
Computer Skills
Microsoft Office
Timeline
Administrative Assistant
Ajoc Immigration Consultancy Services
04.2023 - 02.2024
Some College (No Degree) - ACCOUNTING AND PAYROLL ADMINISTRATION
Abm College
11.2022 -
Sales Associate
The Mobile Shop
10.2022 - 03.2023
CA-1 Officer
Strategic Aviation Services - Sky Café
11.2021 - 01.2023
Junior Finance Manager
ProCredit Auto Sales
07.2019 - 10.2019
Sales Associate
Waterloo Ford Lincoln
04.2019 - 07.2019
Crew Member
Tim Hortons
07.2017 - 04.2020
High School Diploma - undefined
W.P. Wagner School
06.2017 -
Crew Member
Tim Hortons
07.2016 - 04.2017