Summary
Overview
Work History
Education
Skills
Timeline
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Jaspreet Kaur

Surrey,British Columbia

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel and special events. Dedicated with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Dedicated administration assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Walmart Distribution Centre
Surrey, BC
05.2023 - 01.2024
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.

Retail Sales Associate

Lululemon Athletica
Delta, BC
05.2022 - 11.2022
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Ensured compliance with all applicable laws regarding sale of age-restricted items.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Administrative Coordinator

Amazon Fulfillment Center
Surrey, BC
08.2021 - 12.2021
  • Organized and maintained filing systems for sensitive documents.
  • Prepared detailed reports and presentations for executive staff.
  • Answered phones and routed calls to appropriate personnel.
  • Coordinated internal meetings, including scheduling, logistics, and catering.
  • Maintained calendars for multiple executives.
  • Provided administrative support to various departments within the organization.
  • Assisted with onboarding of new employees by providing information packets and training materials.
  • Created expense reports using company software applications.
  • Developed tracking systems for departmental projects and initiatives.
  • Greeted visitors in a courteous manner and directed them to the appropriate office or person.
  • Scheduled travel arrangements for business trips, conferences, and other events.
  • Maintained accurate records of employee attendance, vacation requests, absences.
  • Processed invoices from vendors in a timely manner according to company policies.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Managed incoming mail distribution and outgoing courier services.
  • Provided assistance during special projects or events as needed.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Gathered, entered and updated data to maintain departmental records and databases.
  • Maintained office supplies by checking inventory and ordering items.
  • Composed and edited complex and sensitive correspondence, reports and documents.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Computed balances, totals or commissions to support accounting team.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Interpreted and explained work procedures and policies to brief staff.

Education

MBA - Business Administration

University Canada West
Vancouver, BC
09-2023

Bachelor of Science - Mathematical Sciences

Punjabi University Patiala
Punjab, India
05-2018

BBA - Diploma in Computer Application

Brills Institute
Bathinda, India
05-2018

Skills

  • Minute Taking
  • Travel Coordination
  • Reception Oversight
  • Quality Assurance
  • Database Management
  • Office Administration
  • Presentation Design
  • Digital Archiving
  • Invoice Processing
  • Expense Reporting
  • Proposal Writing
  • Memo Preparation
  • Meeting Planning
  • Check Processing
  • Calendar Management
  • Scheduling
  • Information Security
  • Data Entry
  • Report Writing
  • Appointment Scheduling
  • Calendaring
  • Workflow Optimization
  • Meeting Arrangements
  • Business Correspondence
  • Insurance Eligibility Verification
  • Data Entry Documentation
  • Documentation and Reporting
  • Multi-Line Telephone Systems
  • Claims Appeal Procedures
  • Insurance Eligibility Verifications
  • Project Management
  • Business Writing
  • Social Media Knowledge
  • Data Organization
  • Legal Administrative Support
  • Phone Call Answering
  • Business Administration
  • Database Organization
  • Complex Problem-Solving
  • Staff Management
  • Package Routing
  • Paperwork Drafting
  • Supervising Staff
  • Executive Management Support
  • Detailed Meeting Minutes
  • Sensitive Material Handling
  • Computer Skills
  • Time Management
  • Product Branding
  • Records Management Systems
  • Report Analysis
  • Travel Arrangements
  • Mail Management
  • Credit and Collections
  • Event Coordination
  • Report Transcription
  • Accounting Skills
  • Strong Problem Solver
  • Technical Support
  • Microsoft PowerPoint
  • Strategic Planning
  • Patient Scheduling
  • DBMS
  • Coordination
  • Professional Communication
  • Report Development
  • File Organization

Timeline

Administrative Assistant

Walmart Distribution Centre
05.2023 - 01.2024

Retail Sales Associate

Lululemon Athletica
05.2022 - 11.2022

Administrative Coordinator

Amazon Fulfillment Center
08.2021 - 12.2021

MBA - Business Administration

University Canada West

Bachelor of Science - Mathematical Sciences

Punjabi University Patiala

BBA - Diploma in Computer Application

Brills Institute

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Jaspreet Kaur