Hi, I’m
Christine Schwantz
DECE
Cambridge,ON
Overview
10
years of professional experience
Work History
Sun Life
Workflow Coordinator
10.2022 - 03.2024
Job overview
- Remote administrative role distributing incoming and outgoing emails
- Detail oriented
- Fast paced distribution using multiple computer databases simultaneously
- Determine the ask if each document or email to forward to enrolment, contribution, withdrawal, inquiry, life
- Data entry into the correct work group or person
- Finalize and process cases for contribution, withdrawal, transfer as well as new enrolment
- Participate in morning huddles to discuss urgent matters and emails needing escalation
- One day per month in the Waterloo office
- Completed various tasks requested of me in a timely and accurate manner.
Mehan Dental
Dental Office Administrator
04.2021 - 06.2022
Job overview
- Welcomed members upon arrival
- Attention to detail working in a production driven environment
- Complete tasks under pressure while managing shifting priorities in an ever-changing environment
- Accounts receivables and payables paid in a timely manner
- Create and reconcile day end reports, weekly accounting reports and balancing month end
- Other administrative duties as needed
Southend Dental
Dental Administrator
06.2020 - 04.2021
Job overview
- Schedule appointments in person, by phone, email and a care program
- Process payments from members and insurance companies
- Responsible for accounts payables and receivables
- Prepare daily bank deposit
- Create and distribute day-end and month-end reports
- Maintain member recall system
- Order office supplies as needed
- Various administrative duties as required
Coronation Dental Speciality Group
Patient Care Coordinator
01.2020 - 03.2020
Job overview
- Welcome and direct members upon arrival
- Schedule appointments
- Member billing and payment processing
- Preparation, distribution and filing of member charts
- Daily communication with surgeons, nurses, family practitioners and specialists
- Manage incoming and outgoing mail
- Reconcile day-end and daily bank deposits.
Solar Dental
Treatment Coordinator/Assistant Office Manager
05.2016 - 12.2019
Job overview
- Welcome and assist members upon arrival
- Scan insurance carrier information, medical forms and personal information into member’s file
- Submit claims electronically or manually to insurance
- Request dental insurance breakdowns, coverage and estimates for current and future treatment from member’s insurance carrier
Waterloo Region District School
Designated Early Childhood Educator/Educational Assistant
12.2013 - 12.2015
Job overview
- Plan and implement age appropriate education to children in the full-day early learning program
- Observe, monitor and assess the development of the children
- Communicate with positivity, empathy and understanding
- Maintain a healthy physical, emotional and social learning environment
- Performing all duties assigned by the principal with respect to the full-day early learning program
- Jointly develop and deliver daily activities in the classroom, including an emphasis on spontaneity to respond to the children's needs and interests
- Organize indoor and outdoor learning environment activities.
Education
Sheridan CollegeOakville, ON
Two Year Diploma from Early Childhood Education
Skills
- Accounts Receivable (3 years)
- Accounts Payable (5 years)
- Administrative Experience (20 years)
- Account Reconciliation (3 years)
- Medical Billing (6 years)
- Bank Reconciliation (3 years)
- Office Administration (20 years)
- Data Entry (20 years)
- Front Desk (20 years)
- Medical Coding (6 years)
- Microsoft Office (10 years)
- Order Entry (10 years)
- General Ledger Accounting (3 years)
- Balance Sheet Reconciliation (3 years)
- Office Management (5 years)
- Financial Report Writing (3 years)
- General Ledger Reconciliation (3 years)
Languages
English
Full Professional
Personal Information
Total Experience: 22
Timeline
Workflow Coordinator
Sun Life
10.2022 - 03.2024
Dental Office Administrator
Mehan Dental
04.2021 - 06.2022
Dental Administrator
Southend Dental
06.2020 - 04.2021
Patient Care Coordinator
Coronation Dental Speciality Group
01.2020 - 03.2020
Treatment Coordinator/Assistant Office Manager
Solar Dental
05.2016 - 12.2019
Designated Early Childhood Educator/Educational Assistant
Waterloo Region District School
12.2013 - 12.2015
Sheridan College
Two Year Diploma from Early Childhood Education
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